VOCO | E-commerce & social media platform user review download analysis
Provides review downloading and user profile analysis, and covering major e-commerce and social media platforms.
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VOCO | E-commerce & social media platform user review download analysis Media preview
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VOCO (Voice of customer origin) is a one-stop data extraction and analysis plug-in tool provided by VOCOVOCA for e-commerce sellers. It covers major e-commerce social media platforms and supports the extraction of user review data from Amazon, Facebook, and other platforms.
Data extraction from major e-commerce and social media platforms:
- Amazon: Extracts Amazon product reviews and provides in-depth profiling based on the complete Amazon shopping journey of existing users.
- Facebook: Extracts group/public page post data and exports it to Excel files. It also uses GPT to perform multi-dimensional AI analysis on posts, including popular hashtags, trending keywords, core discussion topics, brand awareness, popular products, user engagement intent, and user needs.
- Reddit: Extracts post/comment data from Reddit and exports it to Excel files.
- Wayfair: Extracts Wayfair product review data, including the Content, Author, Date, Images, and Rating fields.
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