Stable signalNo paid features detectedMedium-risk permissions

Cresta for Salesforce

This extension enables agents to utilize Cresta AI for Salesforce. To create an account please email [email protected]

Users1KCurrent public install base

Rating1.0Store average score

Reviews2Public review volume

Manifest versionV3Extension platform version

7-day growth0Net users gained this week

7-day growth rate0%Relative weekly velocity

Preview

Cresta for Salesforce Media preview

5 assets

Trend

30-day user trend

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User Growth Over Time

Rating trend

30-day rating change

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30-day rating change

Start

1.00

Latest

1.00

30-day rating change

0.00

2026年6月10日2026年6月16日

Growth overview

Daily, weekly, and monthly growth

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1-day growthFlat

00%

7-day growthFlat

00%

30-day growthFlat

00%

Technical snapshot

Version, languages, and crawl freshness

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Version1.1.35

ManifestV3

Size3.63MiB

Languages1English (United States)

Published--

Store updated--

Last crawled--

Overview

Product summary

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Cresta turns contact center agents into experts with real-time, personalized coaching, QA, and workflow automation.

With Cresta, every agent is armed in real time with the combined experience of your best agents, coaches, and industry best practices. The platform learns what works for your business and proactively trains agents in real-time in ways that actually change behavior so that every agent can perform like your best.

This extension enables agents to utilize Cresta for Salesforce. To create an account please email [email protected].

Reviews

Recent review snapshot

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The Chrome Web Store shows 2 reviews, but only 0 review bodies have synced into ExtScope so far. Showing the synced reviews available right now.

5★

4★

3★

2★

1★

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AI product read

Salesforce Integration for Real-Time Agent Coaching

Helps contact center agents perform better by providing real-time, personalized coaching and workflow automation within the Salesforce interface.

The extension injects scripts into Salesforce Lightning pages. It communicates with the Cresta AI backend to fetch real-time coaching data and suggestions, displaying them to the agent within the Salesforce UI to assist them during interactions.

Target users: Contact center agents / Salesforce users in customer support/sales roles

The extension code is heavily minified and bundled (e.g., sdk-injectable.js is 7MB), making detailed behavioral analysis difficult without execution. However, the manifest and description provide clear evidence of the product's purpose and login requirements.

Monetization

No paid features detected

The extension itself does not contain any code for handling payments, subscriptions, or license keys. The keyword 'pro' found in the static analysis was a false positive (likely from 'production' or '[email protected]' email). The extension acts as a client for the Cresta service. While the Cresta service itself is likely a paid enterprise product, the extension does not gate features or handle billing directly.

Confidence: 90
Payment platform: --
Source: AI / High
Login required: Yes
Reason: The extension is a Salesforce integration for Cresta AI. The manifest description explicitly states 'To create an account please email [email protected]'. The extension injects scripts into Salesforce (lightning.force.com) and communicates with Cresta domains (cresta.com, crest.ai). The core functionality relies on a Cresta account to provide real-time coaching. Without a Cresta account, the extension cannot function as intended.

Permission risk

Medium-risk permissions

This estimate uses declared permissions and host permissions to assess access scope and sensitivity.

扩展能力较强：storage、scripting

Publisher

Cresta

Cresta Intelligence Inc.

Email: [email protected]
Phone: +14156837077
Address: 540 Bryant St Ste 200 Palo Alto, CA 94301-1742 US

Public contact fields are shown above. Developer portfolio pages are available on paid accounts.

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Permissions

Host access