Stable signalUnknownHigh-risk permissions
Operata Collector icon

Operata Collector

A browser based data collector and agent messenger for alerting and reporting issues.

Users200KCurrent public install base
Rating3.5Store average score
Reviews8Public review volume
Manifest versionV3Extension platform version
7-day growth0Net users gained this week
7-day growth rate0%Relative weekly velocity
Preview

Operata Collector Media preview

6 assets
Trend

User growth trend

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User Growth Over Time

200K200K200K200K200K2026年7月16日2026年7月19日2026年7月22日Latest: 200K
Rating trend

7-day rating trend

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7-day rating change

Start
3.50
Latest
3.50
7-day rating change
0.00
3.403.453.503.553.602026年7月16日2026年7月19日2026年7月22日Latest: 3.50
2026年7月16日2026年7月22日
Growth overview

Daily, weekly, and monthly growth

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1-day growthNo data
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7-day growthFlat
00%
30-day growthNo data
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Technical snapshot

Version, languages, and crawl freshness

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Version1.9.4
ManifestV3
Size948KiB
Languages1English
Published
Store updated
Last crawled
English
Overview

Product summary

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Operata is the only performance monitoring & assurance platform designed for cloud contact centers. Operata makes it easy to collect and correlate call, system & network data to troubleshoot issues impacting customer experience.

With Operata Collector for Chrome, contact center teams can measure and monitor environmental data and empower agents to resolve issues in their control.

Data collection features:

* WebRTC data.

* Agent system data, memory usage, CPU utilization.

* Network data.

Reviews

Recent review snapshot

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Store average score3.5Chrome Web Store aggregate rating, including ratings without synced review text
Synced text average2.3Average computed only from synced review bodies below
Reviews with text3Synced review bodies
Total ratings / reviews8Chrome Web Store public rating/review count

Store average score: 3.5. The bars below are calculated from synced review text only, so they may be empty for extensions that have public ratings but no synced comments yet.

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John Hammerton2024年6月7日
1

Constant "unstable connection" notifications, on what feels like every VOIP call, are annoying and distracting. In-house IT dept cannot assist with identifying the problem or solving it, so it's a useless notification. Upgraded internet to 100mbps/50mbps and purchased Mesh Nodes with Beaming, still get these reports. Have Switched to Edge now, hopefully that will help. Can't turn off these notifications, no one does anything about the notifications, from UX/CX point of view that makes this extension a negative to the revenue I can create for myself and my employer.

Version 1.7.4Language en
John Micallef2024年3月6日
5

Great platform for monitoring CX with Amazon Connect and a disparate Contact Centre team. Gives agents a great way to provide feedback on each call and with their new update provides feedback to agents for events such as not having their headset enabled for audio. Straight forward to deploy and the team help you every step of the way.

Version 1.6.28Language en
3 helpful · 1 not helpful
Eeron Akselrod2023年11月11日
1

The fact Google allow this to be installed without notifying users and that employers can monitor every move without the employees knowledge is rude, unethical and show Google cannot be trusted by users for their privacy. Yes if you use a work computer it is the employer rights to do so but it should not be done without notifying users it was installed and to provide some explanation what data is being collected.

Version 1.6.22Language en
11 helpful · 6 not helpful