Agent Desktop Chrome Extension

Provides a phone, records screen activity, shows alerts when the browser is minimized. Requires Agent Desktop Helper Application.

Users80K

Rating3.7

Reviews19

Manifest versionV3

7-day growth0

7-day growth rate0%

Preview

Agent Desktop Chrome Extension Media preview

2 assets

Trend

30-day user trend

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User Growth Over Time

Rating trend

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30-day rating change

Start

3.74

Latest

3.74

30-day rating change

0.00

2026年5月29日2026年6月4日

Growth overview

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1-day growthFlat

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Technical snapshot

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Version2.3

ManifestV3

Size15.73KiB

Languages1English (United States)

Published--

Store updated--

Last crawled--

Overview

Product summary

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This extension is the link between the Chrome browser and softphone app that is one of the phone options for Bright Pattern Contact Center. The app also provides screen recording, out-of-browser alerts and ring-all-sound devices functionality.

The Bright Pattern Contact Center is an end-to-end software as a service solution to manage customer communications over voice, chat, SMS, email and more, in context, while ensuring top quality and controlling the costs.

Reviews

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The Chrome Web Store shows 19 reviews, but only 0 review bodies have synced into ExtScope so far. Showing the synced reviews available right now.

5★

4★

3★

2★

1★

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Side Browser

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Mouse Gesture

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Screen Capture

Tools

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AI product read

Chrome-native messaging bridge for Bright Pattern Contact Center Agent Desktop

Enables browser-based contact center agents to use softphone calling, screen recording, out-of-browser alerts, and ring-all audio devices by bridging Chrome with the native Agent Desktop Helper Application

1. Agent installs extension and Agent Desktop Helper Application. 2. Agent opens Bright Pattern Agent Desktop web interface in Chrome. 3. Content script detects ADHelperCheck DOM element and initializes messaging bridge. 4. Background script connects to native host via chrome.runtime.connectNative. 5. Extension relays messages between web page and native helper for phone calls, screen recording, and alerts. 6. Storage script provides persistent key-value storage scoped to origin for the web application.

Target users: Contact center agents using Bright Pattern Contact Center / Customer service representatives using browser-based softphones / Enterprise users of Bright Pattern SaaS platform

Extension is a thin bridge layer - most business logic resides in the Bright Pattern Agent Desktop web app and native helper application
Cannot verify actual Bright Pattern Contact Center login requirements from extension source alone
Cannot verify Bright Pattern's pricing model or whether extension users need paid service subscriptions

Monetization

No paid features detected

The extension contains no paid feature gates, billing APIs, subscription checks, premium tiers, or payment UI. All code is functional utility code for bridging browser-native communication, storage, and tab management. The 'pro' keyword matches in static analysis were false positives (JavaScript Promise handling in storage.js and 'Provides' in manifest description). Bright Pattern Contact Center is a commercial SaaS platform, but the extension itself has no paid features.

Confidence: 95
Payment platform: --
Source: AI / High
Login required: No
Reason: The extension itself contains no login UI, authentication logic, credentials, or token handling. It is a technical bridge/connector between Chrome and a native messaging host application (com.brightpattern.bpclient). The extension simply relays messages between browser tabs and the native Agent Desktop Helper Application. While the destination Bright Pattern Contact Center service likely requires agent login, the extension itself does not implement or gate any login flow.

Permission risk

High-risk permissions

This estimate uses declared permissions and host permissions to assess access scope and sensitivity.

敏感权限：nativeMessaging
扩展能力较强：storage

Publisher

Bright Pattern, Inc

Sergey Menshikov

Email: [email protected]
Phone: +14159387204
Address: 6210 Stoneridge Mall Rd 250 Pleasanton, CA 94588 US

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Permissions

Host access