Chrome extension softphone for Victory CRM — Twilio Voice SDK telephony engine
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Victory Softphone is the telephony companion for Victory CRM (victory.clearbridge.com.au). It moves the Twilio Voice SDK into a persistent Chrome background process, ensuring 100% reliable call ringing regardless of which tab is active.
Key features:
• Incoming calls ring reliably even when Chrome is minimised or CRM tabs are in the background
• Answer, reject, hold, transfer, and manage calls from any CRM tab
• Custom ringtones per phone number, bundled for instant playback
• Automatic token refresh — stays connected all day
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