SoftTrain Cloud CRM Controller V2
Extension allowing advanced CRM features
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For users of the Wildix telephone system, this extension allows the user to integrate their CRM tool.
The functionalities include the following:
- Screen-Pop
Incoming calls pop-up within the CRM tool and can be answered, put on hold, resumed from hold, transferred, forwarded or the call can be ended via the hang-up button.
Auto-detection of incoming contact with link to contact record within the CRM tool
- Click-to-Call
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