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HP Support Assistant for ChromeOS icon

HP Support Assistant for ChromeOS

HP Support Assistant allows the customer to maintain their device health, find troubleshooting options, and contact support.

用户数10K当前公开安装规模
评分2.9商店平均评分
评论数20公开评论体量
Manifest 版本V3插件平台版本
7日增长0近 7 天净增用户
7日增长率0%相对周增长速度
视觉预览

HP Support Assistant for ChromeOS 媒体预览

3 项素材
趋势

用户增长趋势

按已采集快照查看用户数变化。

用户增长趋势

10K10K10K10K10K2026年7月13日2026年7月16日2026年7月19日最新值: 10K
评分趋势

近 7 日评分趋势

展示最近 7 日窗口内已采集的评分快照,辅助判断近期评分是否稳定。

7 日评分变化

起始值
2.90
最新值
2.90
7 日评分变化
0.00
2.802.852.902.953.002026年7月13日2026年7月16日2026年7月19日最新值: 2.90
2026年7月13日2026年7月19日
增长概览

日/周/月增长表现

同口径展示 1 天、7 天、30 天的绝对增长与增长率。

1日增长持平
00%
7日增长持平
00%
30日增长持平
00%
技术摘要

版本、语言与抓取信息

查看发布时间、版本、支持语言、最近更新和抓取时间。

版本1.10.1
ManifestV3
大小56.06KiB
语言数36Deutsch / English / English (United States) +33
发布时间
最近更新
最近抓取
DeutschEnglishEnglish (United States)NederlandsTürkçedanskeestiespañolfrançaishrvatskiitalianolatviešu
简介

插件简介

查看插件说明、主要功能和适用场景。

HP Support Assistant Chrome OS is HP's official simple and user-friendly customer support app that provides various diagnostic tools and many different support options for HP Chrome devices. With this extension, you can experience the app via the URL (listed below), launch the experience as an application, and pin the application to your Chrome taskbar.

This application allows you to access real-time health information on your device by running in-app diagnostic tools. These diagnostic tools allow you to check your statuses such as your battery state, your system memory state, your CPU (Central Processing Unit) state, and more. The battery test allows you to gain insights into the health of your battery to determine if your power source is charging at the rate optimally. The system memory diagnostic tool allows you to monitor your memory health.

HP Support Assistant also makes it easy to access your warranty information while providing customer support options based on your geographic location. You can also create and manage your support cases. If you are having trouble with your device and would like to get guided troubleshooting the automated Virtual Assistant is available for you at all times.

HP Support Assistant Chrome OS is available on most Chrome devices. However, if you are seeing an incompatibility message, please click here to learn more: https://support.hp.com/us-en/document/c08206157

HP Support Assistant Chrome OS Requirements:

• Must be using OS Version - M99 or later

评价

最新评论快照

查看最近评论和评分分布。

商店综合星级2.9Chrome 商店给出的聚合评分,包含只有打分但没有同步评论正文的情况
已同步评论均分2.5仅基于下方已同步评论正文计算
有内容评论17已同步的评论正文数量
总评分/评论数20Chrome 商店公开评分/评论计数

商店综合星级:2.9。下方星级分布只统计已同步评论正文;如果某个插件只有公开分数、没有真实评论正文,这里可能为空。

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Sharon N2024年2月26日
4

Hi all, in the instructions it says AFTER you install the extension, then paste this link in your Chrome browser: https://hpcs-appschr.hpcloud.hp.com/ I picked the 'Guest' method for access and the diagnostics for CPU; Memory; Connectivity (WiFi); ran OK for me. In a separate section for storage, it showed the Hard drive: 128 GB eMMC okay, but gave me this message 'Please run storage check to view storage status.' I did not find this 'storage check' button to run.

版本 1.7.4语言 en
4 有用 · 0 无用
Scott Morris2024年2月19日
1

Installed extension and can't find it. I scrolled through the list of extensions in Chrome and it was nowhere to be found.

版本 1.7.4语言 en
4 有用 · 0 无用
Kevin Westendorf2024年2月9日
4

In order to use this extension you need to have the HP Support Assistant app installed as well. I guess it uses the extension to grab the data and execute the tests etc but without the app I guess I can see where it is useless.

版本 1.7.4语言 en
4 有用 · 0 无用
rollerotr12024年1月12日
1

I have the HP Chromebook Plus. Downloading and installing the HP Support Assistant, the Chrome Web extension was easy to install. But what does it do? It does not put an icon on the taskbar or anywhere else. I went to the HP website, created an account, added a device (this Chromebook), then attempted to access drivers, manuals, diagnostics, etc. Other than the warranty tab, all other tabs led to broken (I'm Sorry) links! I called HP support and was told that if I wanted to access device info and diagnostics (not HP specific), I needed to enter Chrome OS via "crosh" program to view internals and run diagnostics. I did not get a clear answer as to the "current" purpose of the Chrome Web extension. If someone reads this and has some answers....please respond to this review!

版本 1.7.4语言 en
7 有用 · 2 无用
Carla Vanessa2023年4月30日
1

it doesnt work in chrome flex.

语言 en
7 有用 · 5 无用
Alastair Hawke2023年4月25日
1

THIS DOES NOTHING. Do not install.

语言 en
14 有用 · 9 无用
Todd Krauss2022年6月13日
5

Great to have a tool where I can run the diags and get warranty and support information all in one place.

语言 en
19 有用 · 11 无用