NiCE CXone Mpower HAR Logger
Capture network & WebSocket traffic as a HAR file
Collects log files to troubleshoot NICE inContact agent issues.
按已采集快照查看用户数变化。
展示最近 7 日窗口内已采集的评分快照,辅助判断近期评分是否稳定。
同口径展示 1 天、7 天、30 天的绝对增长与增长率。
查看发布时间、版本、支持语言、最近更新和抓取时间。
查看插件说明、主要功能和适用场景。
This extension enhances the capabilities of InContact MAX and CXONE agents by facilitating the collection of JSON files, console logs, InContact MAX logs directly from their browser tab.
Update 1.4: The functionality for saving .har files has been substituted with JSON format due to its reduced demand on computing resources while still maintaining compatibility with analysis via a .har analyser.
查看最近评论和评分分布。
商店综合星级:3.7。下方星级分布只统计已同步评论正文;如果某个插件只有公开分数、没有真实评论正文,这里可能为空。
查看 Chrome 商店详情页中的相关产品。
Capture network & WebSocket traffic as a HAR file
Browse websites with CXone Guide automatically loaded. This feature can be toggled on and off.
Perform traceroute tests to various network locations.
CXone Agent Browser Extension
A debugger for viewing SAML messages
CXone Agent Click to Dial Extension
Would appreciate instructions on how to activate and take advantage of. Best I could find was link from NICE Community (see below). Was able to get service worker from Inspect Views but not cxoneAgentWebRTC.html so not sure if its a configuration but we are using CXOne Agent, not MAX. Any help is appreciated. Thank you. https://community.niceincontact.com/s/article/Collect-logs-for-CXone-Agent-Chrome-extension
Handy app for log collection for NICE Engineers. Now supports CXone Agent app browser version! Updated 27/01/26 Improvement opportunities - Please add support for CXone Agent Embedded for ServiceNow. - Please add an option to have auto recording when CXone Agent is opened - Please add a prompt to resume recording after stopping and downloading the log files - Please add web socket recording and a manual clear option to reduce the size of the logs (it's a lot of extra steps to grab this info).
Great, easy to use extension to simplify the collection of agent logs for vendor support.