DragApp: Gmail shared inbox

Caryn Morgan2025年4月9日

★★★★★5

Drag helps streamline the process to respond to guest inquiries in a timely manner. I appreciate the ability to use templates for consistent responses from multiple team members. Drag makes it easier to coordinate and organize the response process to guest inquiries, when multiple people are working in the same inbox.

Projektledare ARKAD Teknologkåren vid LTH2025年3月19日

★★★★★5

DragApp will definitely help better our customer support. We are a big organization that handles a lot of external email communication through our separate emails. We have had the problem though that this communication doesn’t have any overview, and it is hard to know what has been said with who. I believe Drag will help with this. The major factor for us when choosing Drag over the other competitors, has been the price. Drag is for us as a non-profit at least 3x cheaper then alternatives. And from what I have analyzed there are minor differences in functionality.

Linda Fiona Zeidler2025年2月26日

★★★★★5

Drag is a great app for communication, making teamwork more efficient by organizing emails and tasks in a shared workspace. It simplifies collaboration, reduces email clutter, and improves workflow. Highly recommended for teams looking for better email management!

Jen Bird2025年1月20日

★★★★★5

Support team have a good response rate and are helpful. Drag App is great for our business and allows us to handle multiple emails and threads together for answering general enquries and other shared inboxes. A great product!

Patrycja Rejnin2024年12月12日

★★★★★5

Great and fast response. Thank you

MMHW-Management Team2024年12月6日

★★★★★1

This app has been nothing but a headache for our company. From day one, it's been riddled with glitches and bugs. We've experienced daily issues, which has disrupted our workflow and caused unnecessary frustration. For a tool that is supposed to improve efficiency, it's done the opposite. We're extremely disappointed and wouldn't recommend this app to anyone looking for a reliable solution.

Estefany Chavez2024年12月6日

★★★★★1

I had high hopes for this company based on the effectiveness it advertises, but unfortunately, my experience was far from positive. The customer service has been very unhelpful in resolving any tech issues. The DRAGAPP itself was also a letdown. It didn't match the description online, and the quality/functions was subpar for the price. Overall, the lack of communication, poor product quality, and frustrating glitches have left me completely dissatisfied. I would not recommend this company/APP to anyone!

Mariana O’Connor2024年12月6日

★★★★★1

If I could give zero stars, I would. DragApp is incredibly glitchy, and these glitches severely disrupt our day-to-day business operations. Issues such as cards disappearing entirely, tags vanishing on their own, and automations failing are just the tip of the iceberg. We have lost so many clients and referrals due to these problems. Today for example, Dragapp is completely down for our business and no one in customer support cares. The most frustrating part, however, is their customer support. Despite using DragApp for quite some time, they have not resolved a single issue for us. It seems like they only have one person handling support, as we are always contacted by the same individual, who has repeatedly proven to be completely inefficient. I even raised these concerns with their so-called "Growth Manager" and explicitly stated that I no longer wanted to be contacted by this specific individual in customer service. Instead of addressing my concerns, he brushed them aside and tried to sell me upgrades. I WOULD NEVER RECOMMEND DRAGAPP TO ANYONE!

Dr. Jessika Mayes2024年12月6日

★★★★★1

RUUUUUUNNNN THE OTHER WAY IF YOU ARE THINKING ABOUT GETTING THIS PRODUCT. BETWEEN THE MALFUNCTIONS, GLITCHES, AND HORRIBLE CUSTOMER SERVICE, IT HAS DONE NOTHING BUT CAUSE ME STRESS AND LOSS OF INCOME FOR MY BUSINESS.

Monique Newton2024年10月7日

★★★★★4

Drag supports our capacity to work as a team to manage and provide services to our clients. We easily communicate among our small team about the work we are doing for our clients and what stage we are at. Drag is professional and user-friendly!