DragApp: Gmail shared inbox

Andi Weiland2023年3月2日

★★★★★5

The DragApp is a very sophisticated programme for answering support mails. In particular, the integration with GMail is great because you don't have to do without any features such as templates or attachments.

Holger Dieterich2023年3月1日

★★★★★5

DragApp löst das "SharedInbox"-Problem wunderbar für unseren Verein! Endlich keine duplizierten Mails und verpasste Anfragen mehr!

Adam Paulman2023年2月21日

★★★★★4

This app shows a lot of promise. I am looking forward to learning more about it.

Keeley Shoup2023年2月21日

★★★★★4

Drag boards allow me and my organization to have a whole different level of collaboration, organization, and efficiency. The draw back I'm noticing is the load times once I installed drag are a bit longer.

Kovilo Bhikkhu2023年2月18日

★★★★★5

As a Buddhist forest monk, I never really needed email. Now that I'm starting a monastery (Clear Mountain Monastery in Seattle, WA) however, email has crept into my life in insidious ways. Though the Buddha would certainly have been able to handle his inbox without irritation and with boundless love ... I'm not there yet 😬. The DragApp offers myself and our Monastery Board a practical way to decrease our worldly "dukkha" (suffering - the First Noble Truth). By allowing us to rank-order, share, comment on, and organize emails. Drag naturally facilitates the letting go of many unwholesome cravings (the cause of dukkha, and the Second Noble Truth), such as the craving to throw our laptops out the window and the desire to be anywhere else but at this computer. Although the DragApp won't lead us directly to Nirvāna (the complete ending of all dukkha, and the Third Noble Truth), it does facilitate some level of peace of mind and, through making email less unenjoyable, it allows for easier access to feelings of loving-kindness (aspects of the path leading to the end of dukkha - the Fourth Noble Truth). Check it out!

Isaac Loegering2023年2月12日

★★★★★4

I've been using DragApp for a couple weeks now, and it has made my job as a co-captain of my swim team a lot easier! We receive about 5-10 emails each week from new swimmers interested in joining the team, and it can take several weeks to get them scheduled for their first practice, send practice confirmation and follow-up emails, etc. The ability to ingest these new swimmer inquiry email threads (i.e., cards) into a board and move them around into different columns that represent different stages of the process has made it way easier to keep track of everyone. I also love the ability to merge email threads since occasionally emails get separated. One feature I would love to see added is the ability to split email threads (or conversations as Google calls them) into separate threads since, on occasion, we have emails from multiple people get grouped together into one thread. Right now, I have to use another extension to do this, and it is a little clunky. I also love how DragApp allows you to create email templates. We have templates saved in a Google Doc, but having it incorporated into Gmail via this extension is pretty handy. I would like to see an expansion of the formatting features for templates, though, since I like to highlight the parts of the email that need to be changed for each recipient. Even better would be to have fields that you could fill out that would get inserted into the template at predefined locations. Another useful DragApp feature is the ability to collaborate with other teammates. The other co-captain of the team and I share the same board for welcoming new swimmers, and we can see changes made by the other. We can also assign cards to each other so we know who is responding to whom. I also quite like some of the other miscellaneous features, such as due dates, which I set for each swimmer after scheduling their first swim. This not only serves as a reminder to send them a confirmation email with practice details the day before practice, but also it can be used to sort cards within a column so I get sort of a schedule of which new swimmers will be joining us at upcoming practices. I haven't explored some of the other features as much (e.g., tags, custom fields), but I envision using these to keep track of some of the action items we give to new swimmers, such as registering with US Masters Swimming or signing pool waivers.

Fr. Joachim Smith2023年2月10日

★★★★★5

I’m very happy with this app! I’ve been using the Drag App for a few weeks now and I have to say I'm very impressed with the way it helps to organize our team's emails. It's a great tool to keep track of tasks and our team is now more efficient with the Kanban feature. Project management, customer support, help desk... these are my main use cases, and I have not been disappointed. No more context shifting by going into other apps needlessly, I can stay right in my Gmail and get a lot of work done! Give it a try and you won't regret it!

Pam Reynolds2023年2月2日

★★★★★5

Drag is a great app to use while working with a team. It has helped the team be more organized in a busy work space and the flow of emails have really been a game changer. Thank you, DRAG!!

Daine Bean2023年2月2日

★★★★★5

We were looking for a project management tool that didn't rely on a third party platform outside of Gsuite. Drag is the answer. Our team can now not only work in our existing accounts but do more with our inboxes than we could before Drag. The Kanban feature has also increased our capacity. Allowing us to serve more than ever before.

Esther Ekong2023年1月30日

★★★★★5

I'm using DragApp for the first time and I find it so easy and efficient. Its a great app to keep the team in a loop! It saves time and I love the ability to keep track of tasks.