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Keeping | The Original Help Desk for Gmail™

Keeping turns your Gmail into a help desk. Manage customer support from Gmail.

用户数3K当前公开安装规模

评分4.3商店平均评分

评论数29公开评论体量

Manifest 版本V3插件平台版本

7日增长0近 7 天净增用户

7日增长率0%相对周增长速度

视觉预览

Keeping | The Original Help Desk for Gmail™ 媒体预览

7 项素材

趋势

用户增长趋势

按已采集快照查看用户数变化。

用户增长趋势

评分趋势

近 7 日评分趋势

展示最近 7 日窗口内已采集的评分快照，辅助判断近期评分是否稳定。

7 日评分变化

起始值

4.28

日/周/月增长表现

同口径展示 1 天、7 天、30 天的绝对增长与增长率。

1日增长暂无数据

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7日增长持平

00%

30日增长暂无数据

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技术摘要

版本、语言与抓取信息

查看发布时间、版本、支持语言、最近更新和抓取时间。

版本6.10.14

ManifestV3

大小2.62MiB

语言数1English (United States)

发布时间--

插件简介

查看插件说明、主要功能和适用场景。

Manage customer support from Gmail.

Keeping is a Gmail extension that turns your Gmail inbox into a help desk.

It’s the ideal solution for teams and businesses of all sizes to deliver better customer support without having to use an external help desk.

★ ADD COLLABORATION TO GMAIL & LET EVERYONE IN YOUR TEAM ANSWER SUPPORT EMAILS TOGETHER

For excellent customer service, your entire team should be involved. Keeping lets everyone in your team receive, respond to and assign support emails directly from within their own mailbox. All support emails get shared and responses are automatically synchronized, to avoid double work. No more Cc’s, Bcc’s, Forwards and emails that get lost.

★ SPEND LESS TIMES ANSWERING SUPPORT EMAILS

评价

最新评论快照

查看最近评论和评分分布。

商店综合星级4.3Chrome 商店给出的聚合评分，包含只有打分但没有同步评论正文的情况

已同步评论均分4.4仅基于下方已同步评论正文计算

有内容评论23已同步的评论正文数量

总评分/评论数29Chrome 商店公开评分/评论计数

商店综合星级：4.3。下方星级分布只统计已同步评论正文；如果某个插件只有公开分数、没有真实评论正文，这里可能为空。

5★

4★

3★

2★

1★

Chris Worst2019年3月19日

Very solid budget friendly email management tool. I have a team of 6 that share this tool and it is great. Occasional outages are a pain but for the price I love it.

Steve Mayes2018年8月21日

Many features simply don't work despite us giving their support full access to our account, and their service is offline at least 3 times a week.

Daniel Toro2018年8月14日

Its OK when it works... unfortunately it's very unstable and goes offline multiple times a day.

Bylancer support2018年5月14日

HI its not working in my gmail id . Is gmail block this extension or what . Please help.

Ti Gidou2017年12月13日

[EN] Impossible to put a accent (éèê etc.) or just an simple dash (-) in first name or last name. Just two status for ticket and can't create more. (miss "waiting", "resolved", etc.) Only with Google Chrome (note to dev : detection error for MS Edge). Only in english. ========================= [FR] Impossible de mettre des noms/prénoms avec des accents ou simplement avec tiret(-). Seulement deux status possible a un ticket. Aucun journal d'événement sur les status et notes. Seulement avec Google Chrome. Seulement en anglais.

Eric Legrand2017年4月28日

We've been using the Keeping help desk system for more than 2 years now to manage our entire flow of support tickets. Love the simplicity and the fact that it integrates inside our inbox. Great app!

Nandy Bo2016年6月21日

We have been using it last 6 or more, occasionally their system going down for hours and coming back again. We like their product but stability not close to email system if are looking for as it's using google platform. We still send a copy of emails to main mailbox to have access to our mailbox during those periods. 1. Mark multiple sender doesn't work, that's mean you can on reply one sender. 2. Doesn't have notification as system maintenance system is going down. 3. Customer support replies usually happens overnight due to time difference at-least in our case. Happy to edit this review if they make some efforts.

Jae Rance2016年3月4日

Great app with excellent support. Cost effective and simple solution for micro companies which use single email address but have multiple staff. The auto-complete functionality is a major time-saver :).

Damien Cirotteau2016年1月8日

Excellent product. Perfect for shared e-mail addresses and client support. Their own support is also very good (they are probably using their own product :) )