FreshBooks Time Tracker

Steve Quinn2021年6月4日

★★★★★1

It is quite frustrating that FB treats time tracking as and afterthought when it is SUCH a critical part of most users workflow. In my work as a freelancer, time tracking is the PRIMARY use of the tool. I have up till now resisted migration to the new version because the new version is not compatible with the 3rd party time tracker I've been using for years. This extension is a buggy, unreliable, half baked afterthought that in spite of the unanimously poor reviews FB seems uninterested in improving.

Liz King2021年5月21日

★★★★★2

Freshbooks pushed us from Classic to the newer edition, but the timer feature is practically unusable. I uploaded this extension and was assured by Freshbooks Help that it was working well despite the poor reviews. In my usage today, it added the time from one client into some existing time I'd already logged for the day for another client. Also, I was having trouble changing the time in error (in Freshbooks itself). I was told this Chrome extension was their timer solution and Freshbooks wasn't considering changing the format to something like we had in the Classic version. Thing is, I could make the change if it was accurate and dependable like the old time, but it's clearly not. For the first time, I'm terribly disappointed in Freshbooks.

Carol Hunneyman2020年10月3日

★★★★★1

This is terrible. They are forcing us to go to the NEW FreshBooks by Nov 2020, and the timers are not up to par yet. I frequently PAUSE and do other things. Their on-page timer doesn't have a pause. So I got the Chrome extension and that's a mess. Very unstable. Very scary right now - I am not sure my BILLABLE time is recording properly and have to keep double checking it. PLEASE FIX ASAP!

Reece Hart2020年4月8日

★★★★★2

Almost works. Tantalizingly close to being useful. Like others, I routinely experience problems with this plugin, or at least the interaction of this plugin with the backend and the timer functionality that's built into the web app. Problems include: 1) lost logs, 2) grossly incorrect times, 3) duplicate entries from a single click. It's worth noting that I often keep the FB web page up. When I start a timer in the plugin, the timer in the web page starts automatically. They seem mostly in sync for time, but not for client, project, or notes. When I log the time in the plugin, the web page timer sometimes stops and sometimes doesn't, or doesn't immediately. All of this feels like a system that's confused about the shared state of the timer, which I can easily imagine leads to race conditions that sporadically all of the observed kinds issues. Suggestion: FreshBooks should either yank this plugin and tell people to use the web app timer, or, preferably, ask a FB engineer to actually use this timer for his/her own work for a week. I'm pretty sure they'll observe the misbehavior and be able to diagnose the causes.

Thomas D'Hoe2020年1月24日

★★★★★5

Hi, Does this integration also works for Freshbooks classic? Can't login in and yes, we are still on Freshbooks classic

Saro Marcarian2019年3月26日

★★★★★2

The extension is flakey. Sometimes I can get by if I log into Freshbooks and just make the entry there. Freshbooks isn't friendly or flexible (or smart?) about how it stores time. What if I want to see start and end times of day and not just elapsed times?

Jorrit Schippers2018年12月4日

★★★★★3

Downsides: I can't use the return key in the comments field and I can't edit the time before clicking log time. The dropdowns don't work properly, after one item is selected the other items are no longer visible.

Matt Riopelle2018年11月27日

★★★★★2

Routinely deletes notes and activity when I log the time. A week can pass before I'm back in Freshbooks reviewing my time. By then, I've forgotten what I worked on and there's no notes. :(

Amie Richardson2018年9月20日

★★★★★2

I just downloaded it, was excited to have a timer in Chrome finally after switching to the new Freshbooks. The timer won't start, it doesn't do anything. It appears I can log time, but can't track it. Will this be fixed soon?

Philip Johnson2018年8月17日

★★★★★1

I stopped using it first because of getting logged out which has been fixed (nice start). I'm on the latest and greatest chrome, have a very fast Macbook Pro with 16GB of RAM and it brings it to a crawl. Guessing as others have mentioned that there's a memory leak issue or something similar. Not usable in its current form until they plug that problem. Great space-shuttle launch emulator because that's what your machine will sound like if you use this.