IT Glue Chrome Extension

Jamie Tees2024年8月23日

★★★★★1

This extension now breaks some websites and adds unnecessary space. if you have this extension and experincing weird web glitches, disable it. Come on Kaseya you can do way better than this !

Brad Bird2024年8月15日

★★★★★1

never signs in to the extension although you're already signed into the website. Not only that but it doesnt recognise websites even when signed and dont get me started on OTP. Get me back to solarwinds

David Izquierdo2024年8月12日

★★★★★2

It breaks browser dark mode when viewing code snippits. or some link backgrounds. It will display the background as white and keep the text as white too. It's css editing needs to be fixed. Very Frustrating.

Sean Broccoli2023年11月17日

★★★★★3

I am now able to log in however this is extremely frustrating to use give the app\extension time out so quickly and require you to sign in again. It is incredibly cumbersome to have to do this multiple times per day given we are a MSP who have to access several hundreds of clients and have to use the MFA code every damn time!

Joel Watson2023年9月12日

★★★★★2

When in a remote session in a non-ITGlue tab (Chrome), certain keys bring up the ITGlue search box. Also, it is breaking sites that use FontAwesome for icons. Also, it doesn't remember what you searched for last. Each time to want to view something, you have to search. If you click outside of the extension and then back in, you have to search again.

Justin Frieze2023年6月15日

★★★★★2

Love what it does, HATE how it works. My BIGGEST gripe (that I've raised on deaf ears via support), is that if you are in a remote session and hit "Q" it will bring up the search box. Yes, i get it, thats how hotkeys work. but it will bring it up *IN* the remote session. for example - I open CMD, and type "netdom query fsmo", it will type "netdom ", then pop up and type "uery fsmo" in the itg box. if you hit <ESC> it will clear out your entire command. this is SUPER annoying as i do migrations ALL the time. I asked support for the ability to turn off hotkeys on the extension (i dont use it even in the ITG portal), their response was and I quote " this purely showcases that it is to reduce the number of clicks, which is a measure of a good UX". While reducing the number of clicks is helpful, the ability for flexibility is the measure of a good UX. ITGlue's "suggest a feature" is a joke.

Thomas A. Anderson2022年10月5日

★★★★★4

Love this extension, but I would like an option to keep it on top and open, instead of closing once you click off the window and bring you back to the default screen. I use this for usernames and password and I often click off the window, so reopening and searching again is a bit painful.

Nathan Nicholls2022年4月27日

★★★★★1

This extension is a dumpster fire. Search is horrible, can't actually scroll if the info goes beyond the window and therefore can't access OTP for any site. It only somewhat reliably works on a single site I use a lot so I keep it for now (and with that I have to enter the user name for the search to actually bring up the right info). But this extension is a testament to IT Glue in general, so caveat emptor.

Anton Marcelline2022年2月11日

★★★★★3

Would be helpful if the ITG Extension populated website 2FA/MFA fields with the One-Time Password codes from IT Glue.

Dustin Travis2021年10月5日

★★★★★2

This extension is super inconsistent. Some days I go to login and it says "Subdomain not found" (today's that day, lucky me!) yet other days it works fine with the same subdomain value being submitted. I am not changing anything. Simply trying at different times during the day or week gives me different results. PLEASE FIX THIS. edit: now it puts little grey shadow boxes around text spans on websites...