DSers-Dropshipping+AliExpress Importer

diego galiotto2024年8月9日

★★★★★5

great

Mychale Boss2024年8月9日

★★★★★5

Exceptional Support Beyond Expectations I recently had the pleasure of working with Wendy from DSers support, and I cannot praise her enough. Over the years, I've been part of countless support sessions, but Wendy's assistance stands head and shoulders above the rest. From the moment we connected, Wendy was the epitome of professionalism and expertise. I was struggling to add variants from a second supplier to one of my Shopify products, and instead of just giving me instructions, Wendy went the extra mile—actually, several extra miles. She spent two full hours with me, ensuring that every aspect of my issue was resolved. What really blew me away was her approach: not only did she guide me through the process, but she also created personalized videos showing exactly what I needed to do. And when the first option didn't pan out as planned, she quickly pivoted and provided another solution, again accompanied by a video tutorial. Her deep knowledge of the application, coupled with her quick thinking and resourcefulness, made a potentially stressful situation smooth and manageable. Wendy was incredibly patient, articulate, and understanding throughout the entire process. She took the time to ensure I fully understood every step, never rushing me or glossing over details. Her dedication to setting me up for success was evident in everything she did. In all my years of seeking tech support, I've never encountered someone as knowledgeable, kind, and thorough as Wendy. She turned what could have been a frustrating experience into one of the most positive and empowering support sessions I've ever had. DSers is incredibly fortunate to have her on their team, and I hope they recognize just how exceptional she is. If you're looking for a top-notch support experience, ask for Wendy. She's truly one of a kind!

kawaii girl2024年8月9日

★★★★★5

I want to give a huge shoutout to Rfimp for his exceptional customer service. I was mistakenly charged for the DSers app while I was still in my trial period, and as someone who just started my online store with no customers yet, I wasn’t ready to commit to the advanced plan. Rfimp was incredibly understanding and efficient in resolving the issue. He quickly processed a refund for me, which was a huge relief. His professionalism and kindness really made a difference. Thanks to Rfimp, I can focus on growing my store without any extra stress. Highly recommend!

Nicole Harvey2024年8月9日

★★★★★5

Zina was awesome, used the messenger chat and within 15 mins my issue was solved. I had an old test store that I was having trouble deleting on my own, Zina popped in and got rid of it super fast. Zina was also super friendly and responsive - coulnt fault the help at all.

Darly Laplante2024年8月8日

★★★★★5

I have no words to thank Biana, she was my angel. Because I am new to Shopify and I didn't know what to do with customer orders and Bianca saved me and my store. Thank you so much for your excellent work.

Bihag Malani2024年8月8日

★★★★★5

5 start for support. they help me to solve my issue.

Philippe Boutin2024年8月8日

★★★★★5

Bianca is the best! Whoa! 🍾😊

Bang AutoGlass2024年8月8日

★★★★★5

lucy was the best!

Daniela Marinho2024年8月8日

★★★★★5

Fui atendida pela consultora Holly, que com muita paciência me ajudou a solucionar os problemas do meu aplicativo.

d.t lankadewa2024年8月8日

★★★★★5

The team at AliExpress (DSers - Blanca) provided exceptional assistance in resolving my account issues. Their support staff is available 24/7 to address any problems. I highly recommend using this app with confidence.