NiCE CXone Mpower HAR Logger
Tools
Capture network & WebSocket traffic as a HAR file
Users
2K
Rating
--
Reviews
0
7D Growth
0|0%
Cooling signalNo paid features detectedHigh-risk permissions
NICE inContact Log Collector - beta
Collects log files to troubleshoot NICE inContact agent issues.
Users258Current public install base
Rating3.7Store average score
Reviews3Public review volume
Manifest versionV3Extension platform version
7-day growth-3Net users gained this week
7-day growth rate-1.15%Relative weekly velocity
Preview
1 assetsNICE inContact Log Collector - beta Media preview
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7-day rating change
Start
3.67
Latest
3.67
7-day rating change
0.00
2026年7月13日2026年7月19日
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1-day growthDeclining
-7-2.64%7-day growthDeclining
-3-1.15%30-day growthDeclining
-8-3.01%Technical snapshot
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Version1.4
ManifestV3
Size25.55KiB
Languages1English
Published
Store updated
Last crawled
English
Overview
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This extension enhances the capabilities of InContact MAX and CXONE agents by facilitating the collection of JSON files, console logs, InContact MAX logs directly from their browser tab.
Update 1.4: The functionality for saving .har files has been substituted with JSON format due to its reduced demand on computing resources while still maintaining compatibility with analysis via a .har analyser.
Reviews
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Store average score3.7Chrome Web Store aggregate rating, including ratings without synced review text
Synced text average3.7Average computed only from synced review bodies below
Reviews with text3Synced review bodies
Total ratings / reviews3Chrome Web Store public rating/review count
Store average score: 3.7. The bars below are calculated from synced review text only, so they may be empty for extensions that have public ratings but no synced comments yet.
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Would appreciate instructions on how to activate and take advantage of. Best I could find was link from NICE Community (see below). Was able to get service worker from Inspect Views but not cxoneAgentWebRTC.html so not sure if its a configuration but we are using CXOne Agent, not MAX. Any help is appreciated. Thank you. https://community.niceincontact.com/s/article/Collect-logs-for-CXone-Agent-Chrome-extension
Handy app for log collection for NICE Engineers. Now supports CXone Agent app browser version! Updated 27/01/26 Improvement opportunities - Please add support for CXone Agent Embedded for ServiceNow. - Please add an option to have auto recording when CXone Agent is opened - Please add a prompt to resume recording after stopping and downloading the log files - Please add web socket recording and a manual clear option to reduce the size of the logs (it's a lot of extra steps to grab this info).
Great, easy to use extension to simplify the collection of agent logs for vendor support.