Cooling signalUnknownHigh-risk permissions

Zendesk QA

Give feedback on your customer support conversations.

Users10KCurrent public install base

Rating4.3Store average score

Reviews4Public review volume

Manifest versionV3Extension platform version

7-day growth-10KNet users gained this week

7-day growth rate-50%Relative weekly velocity

Preview

Zendesk QA Media preview

2 assets

Trend

30-day user trend

Review user movement over the last 30 days.

User Growth Over Time

Rating trend

30-day rating change

Track rating movement over time to see whether quality signals remain stable.

30-day rating change

Start

4.25

Latest

4.25

30-day rating change

0.00

2026年6月10日2026年6月16日

Growth overview

Daily, weekly, and monthly growth

Compare 1-day, 7-day, and 30-day net growth and growth rate.

1-day growthFlat

00%

7-day growthDeclining

-10K-50%

30-day growthFlat

00%

Technical snapshot

Version, languages, and crawl freshness

Review publication date, version, supported languages, and crawl timestamps.

Version2.3.5

ManifestV3

Size493KiB

Languages1English (United States)

Published--

Store updated--

Last crawled--

Overview

Product summary

Review the store description, core capabilities, and common use cases.

Go beyond conventional QA with Zendesk QA – the AI-powered quality assurance solution that helps companies automate QA operations and solidify customer relationships through excellent CX.

Use our Chrome extension to securely give feedback on your customer support interactions anywhere – in your help desk, on social channels, or wherever else they may happen. Run an effective QA process, coach agents, and boost customer retention.

Reviews

Recent review snapshot

Inspect the latest comments and rating distribution.

The Chrome Web Store shows 4 reviews, but only 0 review bodies have synced into ExtScope so far. Showing the synced reviews available right now.

5★

4★

3★

2★

1★

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AI product read

In-page quality assurance overlay for reviewing and giving feedback on customer support conversations directly within help desk and social media interfaces

Enables QA teams to conduct quality assurance reviews on customer support interactions without leaving their help desk tool, by overlaying the Zendesk QA review interface on any web page

User installs extension and connects it to their Zendesk QA account. When browsing any customer support conversation (in Zendesk, social media, or other help desks), clicking the extension icon or pressing Ctrl+Shift+K opens an overlay panel. This panel loads the Zendesk QA review interface via iframe from kibbles.klausapp.com, allowing the reviewer to score the conversation, leave feedback, and coach agents without switching tabs. The extension only activates on hosts authorized by the Zendesk QA service.

Target users: Customer support QA reviewers and managers / Support team leads conducting quality assurance / Organizations using Zendesk QA/Klaus for CX quality management

Extension code is heavily minified, making detailed feature analysis difficult
Cannot determine from source alone whether Zendesk QA service has free vs paid tiers
The extension's full functionality depends on the Zendesk QA web app which is not included in the package

Monetization

Unknown

No monetization details are available yet.

Confidence: 0
Payment platform: --
Source: None / High
Login required: Yes
Reason: The extension requires an authenticated session with the Zendesk QA service (hosted on kibbles.klausapp.com) before it functions. The content script checks `hasSession` and `allowedHosts` from chrome.storage.local; `hasSession` is set to true only when the embedded Zendesk QA web app sends an `appLoaded` message with `authenticated: true`. Without this authenticated session, the overlay widget is not rendered and the extension is inert.

Permission risk

High-risk permissions

This estimate uses declared permissions and host permissions to assess access scope and sensitivity.

扩展能力较强：storage、scripting
主机权限覆盖范围较宽

Publisher

Zendesk QA

Andreas Johan Virkus

Email: [email protected]
Phone: --
Address: Vana-Lõuna 39 Office #11 Tallinn 10135 EE

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Permissions

Host access