CoSupport AI Agent — an AI assistant that generates ready-to-go reply suggestions for support agents.
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CoSupport Agents is a groundbreaking AI assistant.
Seamlessly integrating with Zendesk through a Google Extension to revolutionize your customer support experience. With patented AI technology, your agents can reply 5x times faster, significantly enhancing efficiency and customer satisfaction.
It gives support agents instant access to the best ticket responses and comprehensive business knowledge, including your knowledge base, product details, and previous interactions.
How to Use the Extension
- Quick Start: Simply add the extension to your Google browser and connect it to your Zendesk account. Connect the extension to your Zendesk account.
- Effortless Integration: Once integrated, the CoSupport Agent begins to work within your Zendesk interface.
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The best AI assistant for Zendesk tickets. Recommended!
CoSupport AI has been a game-changer for my daily workflow. This tool streamlines my tasks by generating accurate and relevant drafts for emails and tickets, saving me a significant amount of time and effort. It ensures I can focus more on problem-solving rather than starting from scratch for every response.
CoSupport AI has been great! This makes my daily tasks more efficient as it gives you drafts relevant to the emails and tickets to be solved.
It is very useful to speed up the work, without losing the quality. The tool has been able to adjust to our needs and I really enjoy using it :)
Very helpful tool and it feels like a loyal assistant! Smart, quick and professional answers. Great job
this AI tool is so helpful, it made answering emails so much faster and easier!
Integrated tools are the best ones! Instead of learning how to use a new tool, you just start using it without delays and hip-hopping between documents to find the correct answer. The tool is cool! A real helper for support agents.
The speed of response hasn’t been my strongest point while processing tickets. However, customers need a reaction immediately. This extension helps me provide responses much faster. I’m waiting for a team lead feedback after using the extension for a month, and I hope my performance will get positive feedback.
CoSupport Agent extension has truly transformed our customer service operations. Since implementing it, our team has noticed a significant reduction in the time spent drafting responses, without compromising on quality. The AI drafts are really accurate. Our support agents are now more productive and can handle higher volumes of tickets effortlessly.
I was a little bit skeptical about AI’s ability to provide human-like answers despite using GPT in my everyday life and work. You know, you always feel that you talk to a robot. Hence, I was surprised that this tool’s answers are the most human I’ve ever seen, even if compared with GPT that I use most often. I use this Agent’s response drafts in 90% of the cases, roughly, which helps me save time considerably because I don’t need to think carefully about wording or spend time on the research.