Faqtual

Faqtual – shared FAQs and Snippets for customer support teams

Users5

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Reviews0

Manifest versionV3

7-day growth+2

7-day growth rate+66.7%

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7-day growthGrowing

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Version1.0.2

ManifestV3

Size114KiB

Languages1English

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Overview

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Faqtual is a lightweight internal knowledge base that helps your customer support team respond faster.

Stop typing the same customer support messages over and over. Record your FAQs, respond quickly to customers, and share knowledge with your team using Faqtual.

Faqtual is a brand new customer support app that works with all your favorite business tools, support apps, and online channels. This includes Gmail, Zoho, Zendesk, LiveChat, Help Scout, Fresh Chat, FrontApp, Messenger, Tawkto, and many more.

Popular features include:

- Snippets & canned responses: Save FAQs or messages for superfast replies to customers

- Text expander & shortcuts: Type shortcuts to quickly insert answers or saved text snippets

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