GMass: Powerful mail merge for Gmail
Communication
FreemiumConfidence 64
A powerful mass email and mail merge system for Gmail.
Users
400K
Rating
4.8
Reviews
9,182
7D Growth
0|0%
Stable signalUnknownMedium-risk permissions
Gainsight Assist
Access Gainsight email templates and easily sync emails to Timeline directly from Gmail to save time & effort in your day.
Users10KCurrent public install base
Rating1.7Store average score
Reviews54Public review volume
Manifest versionV3Extension platform version
7-day growth0Net users gained this week
7-day growth rate0%Relative weekly velocity
Preview
5 assetsGainsight Assist Media preview
Trend
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User Growth Over Time
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7-day rating change
Start
1.70
Latest
1.70
7-day rating change
0.00
2026年7月17日2026年7月21日
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1-day growthNo data
----7-day growthFlat
00%30-day growthNo data
----Technical snapshot
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Version8.3.2
ManifestV3
Size2.22MiB
Languages1English (United States)
Published
Store updated
Last crawled
English (United States)
Overview
Product summary
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Make managing your day-to-day customer communications easier than ever before with the Gainsight Assist plugin. Gainsight users can access your Gainsight email templates directly within Gmail, saving you time when composing customer emails and helping to drive consistency in your communications. And, the ability to log emails to Timeline from within your inbox saves time and ensures that every important conversation is captured.
By installing this extension, you agree to the Gainsight Privacy Policy at https://www.gainsight.com/policy/privacy/
For more information, please visit https://www.gainsight.com.
Reviews
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Store average score1.7Chrome Web Store aggregate rating, including ratings without synced review text
Synced text average1.5Average computed only from synced review bodies below
Reviews with text47Synced review bodies
Total ratings / reviews54Chrome Web Store public rating/review count
Store average score: 1.7. The bars below are calculated from synced review text only, so they may be empty for extensions that have public ratings but no synced comments yet.
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constantly have to remove and re-download when it stops working
I have to remove and re-add this extension several times a month. It acts clunky, slowing up my computer and occasionally crashes it.
Such a critical and important use case (ability to ingest conversations). Why haven't they developed an integration direct to Workspace to do the ingestion as some CRMs do? If not that, then why not an extension that works? You have more than enough money to figure this out. It's embarrassing.
Would give 0 stars, constantly stops working and won't reinstall. Even when it works you need to click the button to log an email manually and the pop up covers important information on the email. CRMs have been able to auto log emails for 10+ years why is gainsight so far behind!
Disconnects way too frequently.
terrible disconnects all the time
Useful when it works, but bad because it constantly stops working.
Useful when it works, but bad because it constantly stops working.
Bad
Others have already said the same. Doesn't work consistently, constantly having to uninstall and reinstall. Doesn't automatically log emails, have to make multiple selections and log manually, and then still have to edit the entry in GS afterwards to add time because plug-in does not capture even if populated. Would not recommend.