Usersnap - Capture visual feedback & bugs

Shane Barnes2016年6月1日

★★★★★5

Quite frankly I don't know how we made it without Usersnap for so long; for years it seemed there was no way out of the utter tedium we experienced in gathering client feedback through screenshots, notes, emails, etc. Now we have once central place where all of our feedback resides, we're able to keep everyone in the loop and tick off items one by one as they're completed. The time we've gained as a result has exponentially paid our monthly Company subscription several times over and then some. Thanks, Usersnap.

Junaid Akhtar2016年6月1日

★★★★★5

This app is actually really easy to use , work at a web development company and we use Usersnap extensively to QA all of our projects ,Great Work 5 Stars .

Steve Eyre2016年6月1日

★★★★★5

Usersnap has saved us plenty of back and forth between clients and developers. Installing the Chrome extension has made it possible for even our intranet applications to have user submitted reports directly from our clients. The screenshot and annotations is by far the stand-out feature of the software, allowing even remote clients to very clearly indicate issues. The icing on the cake is receiving details of the exact URL the user is on, the browser and version, any plugins they have installed etc. The Chrome extension makes it possible for our clients to very easily submit reports. We even use it in the development environment to very quickly report on issues. Since starting with Usersnap, it has become a key component of our work.

Tim Smith2016年6月1日

★★★★★5

Usersnap is a great tool for real-time user experience reporting. Our development team relies on usersnap to effectively capture bugs and user issues as they relate to the user experience. Kudos to Usersnap for easy user adoption.

Patrick Conant2016年6月1日

★★★★★5

Usersnap has been an amazing tool for our business. We are a small web development company, and usersnap helps us get precise feedback from our clients - no more guessing which browser they're using or what they mean when they say "move the header down a few pixels".

Marc Avila2016年6月1日

★★★★★5

I work at a web development company and we use Usersnap extensively to QA all of our projects. The Usersnap Chrome extension works very well. Not sure what we would do without it.

Judith Sol-Dyess2016年6月1日

★★★★★5

This is a very easy way to annotate a screenshot that also includes the browser details developers need to troubleshoot issues.

Steve Layton2016年6月1日

★★★★★5

Usersnap has become a critical part of our QA / Customer services processes for web deployments. This plugin just makes the solution more robust for documenting anything seen in the browser then using javascript based solutions that may not load if there is an error on page etc.

Robert Gergeo2016年6月1日

★★★★★5

I work as a developer in a large company, developing large business critical web applications. Occasionally something doesn't work as it should, as per usual with any system, and Usersnap has helped us A LOT in identifying flaws rapidly due to how easy it is for users to report problems or suggestions with one click, including taking a screenshot so we can better understand what they mean.

Broc Pacholik2015年2月18日

★★★★★5

This app is actually really easy to use and less of a "gimmick" than others I've seen. I previously used skitch just for their arrow functionality but this cuts out at least one step and also allows you to block out sensitive profile information really quickly when sharing with team members.