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RingCentral App Connect icon

RingCentral App Connect

A RingCentral extension for CRM platforms

Users10KCurrent public install base
Rating2.9Store average score
Reviews23Public review volume
Manifest versionV3Extension platform version
7-day growth0Net users gained this week
7-day growth rate0%Relative weekly velocity
Preview

RingCentral App Connect Media preview

5 assets
Trend

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User Growth Over Time

10K10K10K10K10K2026年7月13日2026年7月16日2026年7月19日Latest: 10K
Rating trend

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7-day rating change

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2.91
Latest
2.91
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2.812.862.912.963.012026年7月13日2026年7月16日2026年7月19日Latest: 2.91
2026年7月13日2026年7月19日
Growth overview

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Technical snapshot

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Version1.6.24
ManifestV3
Size15.34MiB
Languages1English (United States)
Published
Store updated
Last crawled
English (United States)
Overview

Product summary

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Documentation: https://ringcentral.github.io/rc-unified-crm-extension/

Release notes: https://ringcentral.github.io/rc-unified-crm-extension/release-notes/

The RingCentral App Connect embeds a fully-functional web phone into a set of supported CRM platforms. In addition, the App Connect provides a deep integration with your RingCentral account to automate a number of key functions to help sales people save time and be more efficient. With the App Connect users can easily click any phone number to call that number and send an SMS, synchronize their call history with their CRM platform, schedule meetings, enter custom call disposition notes, among a number of other things. The RingCentral App Connect currently supports the following CRM platforms: Insightly, Redtail, Pipedrive, and Clio. Don't see your CRM in the list? Submit your idea to the RingCentral Ideas portal so that we can add support for it.

Supported CRM platforms: Pipedrive, Insightly, Clio, Redtail, Bullhorn, NetSuite, Google Sheets

Disclaimer: RingCentral Labs is a program that lets RingCentral engineers, platform product managers and other employees share RingCentral apps they've created with the customer community. RingCentral Labs apps are free to use, but are not official products, and should be considered community projects - these apps are not officially tested or documented. For help on any RingCentral Labs app please consult each project's GitHub Issues message boards - RingCentral support is not available for these applications.

Reviews

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Store average score2.9Chrome Web Store aggregate rating, including ratings without synced review text
Synced text average2.9Average computed only from synced review bodies below
Reviews with text21Synced review bodies
Total ratings / reviews23Chrome Web Store public rating/review count

Store average score: 2.9. The bars below are calculated from synced review text only, so they may be empty for extensions that have public ratings but no synced comments yet.

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Andrew Lavictoire2026年7月2日
1

needs to be uninstalled and reinstalled at least once a week.

Version 1.6.34Language en
Daniel Gomez2026年4月28日
3

I like the potential, is there a way to add more entry fields when selecting manual log and logging using the Google Sheets integration?

Version 1.6.30Language en
Abdul Rehman2026年4月23日
2

it does not log if a new caller is called or comes in, it says not found in contact list

Version 1.6.29Language en
Kadin Vruggink2026年4月21日
1

Does not work as intended

Version 1.6.29Language en
Ali Carlson2026年4月21日
1

I can never get calls to sync if they are a longer call and I have notes- terrible!

Version 1.6.29Language en
0 helpful · 1 not helpful
Lana Ayz2026年2月18日
5

Hey guys i really love this extention because it was life-saving for me when it came to the integration with pipedrive Logging calls and sms never been easy! its just does it in a second! yes sometimes it happened that contact was not found in pipedrive so manually logging can be done too! but trust me - the way logs look - just awesome. only one thing is missig- attachments are not reflected in sms history that participants send. thank you!

Version 1.6.21Language en
Troy Titus2026年2月10日
1

So far I can't get it to work. I'm using admin priviledges in the sandbox. Hopefully ringcentral support will jump on here and help with a solution.

Version 1.6.21Language en
0 helpful · 1 not helpful
robin bland2025年9月16日
1

I wish I could give a moon or whatever the opposite of a star is - This is the worst product I have used . Run dont walk and god help you if you even try to reach customer service. Basically several weeks later and its clean your cache. I mean its as clean as it can get . Wont text, wont click to dial. Nice

Version 1.6.9Language en
1 helpful · 0 not helpful
Dale Chappell2025年4月21日
1

WARNING: Does NOT work with Clio as advertised by both RingCentral and Clio. I wasted hundreds of dollars to switch to RingCentral and now I'm being told that RingCentral doesn't support Clio anymore. They removed the CRM manifest from their list of trusted sites. Yet, Clio and RingCentral still advertise that they integrate. False advertising that is costing people money and time.

Version 1.4.1Language en
Neal Gordon2025年3月10日
4

Works very good with Redtail.

Version 1.3.9Language en
1 helpful · 0 not helpful