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Quickly and securely access all of your IT Glue passwords, create passwords, and preview your assets right from within Chrome.
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With the IT Glue Chrome extension, you’ll have instant access to IT Glue information whenever you need it. You can quickly and securely access all of your IT Glue passwords, create passwords, and preview assets right from within the browser extension. This means no more switching pages and no more copy/paste of usernames and passwords to sign in to websites and services. The extension also supports Single Sign-On (SSO), should your organization have it enabled. Now you can also experience the AI-powered efficiency of IT documentation with the Smart SOP Generator.
Smart SOP Generator
Open your IT Glue Chrome extension, click Smart SOP Generator in the menu and hit 'Start Recording'!
Our feature seamlessly captures your screen, keystrokes, and clicks, making documentation effortless. Plus, you can preview your capture in real-time on the panel to your right, ensuring everything looks just right as you go!
Need to remove a screenshot? Just click the trash icon to delete it instantly. You can also expand or shrink the preview panel whenever you need more workspace. If you close the panel your capture is stored locally on the browser should you wish to resume.
When you're ready to save your SOP, simply hit ‘Finish,’ give it a title, and choose an Organization. That’s it! Your document is automatically saved in a special folder called SOP Generator and opens right away for easy access. You can edit, publish and move your SOP at any time.
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Store average score: 2.6. The bars below are calculated from synced review text only, so they may be empty for extensions that have public ratings but no synced comments yet.
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This extension now breaks some websites and adds unnecessary space. if you have this extension and experincing weird web glitches, disable it. Come on Kaseya you can do way better than this !
never signs in to the extension although you're already signed into the website. Not only that but it doesnt recognise websites even when signed and dont get me started on OTP. Get me back to solarwinds
It breaks browser dark mode when viewing code snippits. or some link backgrounds. It will display the background as white and keep the text as white too. It's css editing needs to be fixed. Very Frustrating.
I am now able to log in however this is extremely frustrating to use give the app\extension time out so quickly and require you to sign in again. It is incredibly cumbersome to have to do this multiple times per day given we are a MSP who have to access several hundreds of clients and have to use the MFA code every damn time!
When in a remote session in a non-ITGlue tab (Chrome), certain keys bring up the ITGlue search box. Also, it is breaking sites that use FontAwesome for icons. Also, it doesn't remember what you searched for last. Each time to want to view something, you have to search. If you click outside of the extension and then back in, you have to search again.
Love what it does, HATE how it works. My BIGGEST gripe (that I've raised on deaf ears via support), is that if you are in a remote session and hit "Q" it will bring up the search box. Yes, i get it, thats how hotkeys work. but it will bring it up *IN* the remote session. for example - I open CMD, and type "netdom query fsmo", it will type "netdom ", then pop up and type "uery fsmo" in the itg box. if you hit <ESC> it will clear out your entire command. this is SUPER annoying as i do migrations ALL the time. I asked support for the ability to turn off hotkeys on the extension (i dont use it even in the ITG portal), their response was and I quote " this purely showcases that it is to reduce the number of clicks, which is a measure of a good UX". While reducing the number of clicks is helpful, the ability for flexibility is the measure of a good UX. ITGlue's "suggest a feature" is a joke.
Love this extension, but I would like an option to keep it on top and open, instead of closing once you click off the window and bring you back to the default screen. I use this for usernames and password and I often click off the window, so reopening and searching again is a bit painful.
This extension is a dumpster fire. Search is horrible, can't actually scroll if the info goes beyond the window and therefore can't access OTP for any site. It only somewhat reliably works on a single site I use a lot so I keep it for now (and with that I have to enter the user name for the search to actually bring up the right info). But this extension is a testament to IT Glue in general, so caveat emptor.
Would be helpful if the ITG Extension populated website 2FA/MFA fields with the One-Time Password codes from IT Glue.
This extension is super inconsistent. Some days I go to login and it says "Subdomain not found" (today's that day, lucky me!) yet other days it works fine with the same subdomain value being submitted. I am not changing anything. Simply trying at different times during the day or week gives me different results. PLEASE FIX THIS. edit: now it puts little grey shadow boxes around text spans on websites...