DSers-Dropshipping+AliExpress Importer

Kelly Bridges2024年6月18日

★★★★★5

Spoke with Live Chat Agent Tiffany at DSer's Supplier Support regarding my first Shopify store (Small Town Girlz) Customer order through DSer's which seemed relatively effortless with both DSer's, AliExpress and Shopify. However, after paying for order on Saturday, order showed as Awaiting Shipment, before Awaiting Fulfillment. The supplier had updated the Order numbers etc, but upon investigation, it was noted that it could be over 2 weeks before the Order was even shipped to my Customer. Tiffany was the Ultimate professional, and also caring and compassionate. She stayed calm, answered every question I had, even going so far as to include screenshots with her responses, so I could understand where to find the information she was directing me toward. She went well "over & above" her customary job description today in the assistance she lent to me, and I can only hope that the next new ECommerce business Owner is lucky enough to encounter Tiffany, should he or she have a question with regard to their supplier journey with DSer's. Thank you so much for the wonderful service I received.

christi pause2024年6月18日

★★★★★5

DSers is a fantastic program which recommend not only for their usefulness for the app itself in building a store... but also for their incredible customer service. I had an issue (self made) and reached out to Live Chat customer service. Wendy not only told me what i need to do in order to correct the issue but gave me snap shots and a step by step video she put together for me personally. Seriously... Best customer service I've ever had!!! Thank you DSers and Thank you, Wendy!!! :)

Ian McKelvie2024年6月17日

★★★★★5

Thanks so much Rita!!! Rita helped me out a lot with bundling my items through DSers, i forgot to check mark something in the settings that didn't allow me to sync my inventory with my shopify account. She also helped me with pricing my items and other various administrative tasks, thank you again Rita!

Mladen Petkov2024年6月17日

★★★★★5

Maria was very helpful and helped me to calm down and find a solution to my problem. I hope and believe that everything will be resolved automatically after 10 hours as she said.

The TechTokShop2024年6月17日

★★★★★5

Maria was such a great help, she was knowledgeable and friendly. DSers customer support makes the bumpy road to success a lot easier when you have people like her to help.

Gringoose admin2024年6月17日

★★★★★5

Thanks to Rita for prompt customer support

alibox2024年6月17日

★★★★★5

Very grateful for the tech help Chris, he helped me quickly sort out changing my email in my dsers account, thank you, your tech support is top notch as always👍👍👍

Federico Testa2024年6月17日

★★★★★5

very good support and the agent Zina was very professional and fast!

Taiwo Sowemimo2024年6月17日

★★★★★5

Aimee attended to me, i was struggling with connecting to my woocommerce store. This customer service agent made the whole thing easy for me and I was able to concentrate on other things

Tomas Kristiansen2024年6月17日

★★★★★5

Very good, I had some issues with my first order, but Myra from customer support was excellent at solving my problem.