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Your CSM-focused hub to streamline account management, enhance productivity, and boost customer retention.
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The Custify Chrome Extension provides instant access to vital customer data directly within your browser. By simply selecting an email address, you can view detailed client information associated with that email. The data is pulled from Custify’s 360 Customer summary, offering insights such as:
- CSM Rating: Understand the overall satisfaction and engagement level of your customer.
- Promoter Score: Gauge the likelihood of your customer recommending your product or service.
- Global Health Scores: See the overall health of your customer accounts.
- Lifecycle Stage: Identify where your customer is in their journey.
- Client Tags: Use tags to quickly categorize and identify customer segments.
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