NotifyMe for Zendesk

Jamie Lexton2026年1月19日

★★★★★5

It greatly enhances my ability to respond to tickets, plus monitoring of all live tickets – the functionality that is bundled with the Zendesk mobile app is lacking in the web ui. The addition of the Notify-Me extension solves this problem for me.

Guy Hakun2025年11月25日

★★★★★5

This tool is fantastic; we recommend it to every support team looking to boost their productivity!

Avinash2025年8月29日

★★★★★5

Brilliant extension, works like a charm. If you are someone using Zendesk, this is go to extension.

Daniil Man2025年8月13日

★★★★★5

Its saves me a lot of time!

Roy Wexler2025年8月5日

★★★★★5

The best and only solution for Zendesk notifications. This will help you open and assign tickets in seconds

Guy Sade2025年5月27日

★★★★★5

The extension is great! And the team was super responsive to fix a small bug I found. For any support agent who wish to get notified by sound on new tickets, I highly recommend it!

Kirk Reynolds2025年4月30日

★★★★★5

I will start by saying that it is unbelievable to me that Zendesk has no native alerts feature, even just a popup to notify you when a ticket has hit the triage queue. By default, your workflow basically must include tabbing to Zendesk and clicking the refresh button every few minutes (losing track of what you are doing in the process!). Luckily there are enterprising individuals in this world who are not simply content to suffer under the yoke of workflow interruptions, and they made this extension. It is simple in concept, but absolutely feature complete, highly configurable, and very responsive (alerting to new tickets within 5 seconds or so of them arriving). You can easily configure it to watch only specific queues, alert you on new comments, status changes, or just new tickets in those queues, push a notification through to your OS or use sound alerts only, change the alerting sound (covering everything from professional pings to the hilarious donal message "There is a new message for my master!"). The app refreshes its login whenever you open Zendesk so there was never a case where I was silently logged out and not receiving notifications or anything (sometimes an issue with alternatives). I would say this is a mandatory cost for any discerning Zendesk user!!

David Dougherty II2025年4月22日

★★★★★5

I have thoroughly enjoyed this extension and I appreciate all the effort and work you've put into it. Thank you.

Daniel Wood2024年8月21日

★★★★★5

I’ve been using this Chrome extension for a few weeks now, and it’s been a total game-changer for me. As someone who’s constantly juggling multiple tasks, keeping up with Zendesk tickets used to be a challenge. But this extension has made it so much easier. The real-time notifications are a lifesaver. I no longer have to keep checking Zendesk every few minutes to see if there’s a new ticket—I get notified instantly, no matter what I’m working on. It’s helped me respond to tickets faster and stay more organized throughout the day. Setting it up was a breeze, and I appreciate how seamlessly it fits into my workflow. Honestly, I don’t know how I managed without it before. If you’re working in customer support and want to stay on top of things, this extension is a must-have!

Joppe Louwrier2024年6月3日

★★★★★5

This is a pretty neat extension; it is a great addition to Zendesk and helps me streamline my workflow. Simple, but very effective!