Hope Chest

Richard THORPE2019年11月16日

★★★★★5

I have been using the paid version for several years. I use Window 10. There have been times when FamilySearch makes changes which requires the HC tech to make updates. It may take him a few weeks but he always comes through. I have never had a problem in getting my emails answered. The last update made earlier this year (2019) was awesome. HC runs smooth without a problem. I'm 70 years old and currently serving a temple mission. I have no financial connection with HC nor do I personally know the people behind HC. HC has incredible features that no other apps can offer. * If you are having problems with HC you should try deleting. Go to Settings, click on Extensions, and click remove. The go back and downloaded again from the Google Chrome Store. Next check the size of RAM in your computer - you need a minimum of 8 gigs. I have 16. Check your internet speed - you need 20 or more. I have have helped hundreds of people with FamilySearch and Hope Chest. ** The email for HC support is [email protected]

Johnny Slavens2019年8月21日

★★★★★3

How do i get support

Anonymous user2019年3月31日

★★★★★2

I went over to a friends house and she showed me this extension. It worked beautifully on her computer. I downloaded it today and it seems to not be working. When I want to search it comes up with the premium ad and when I press "just search" the pop-up closes and then nothing happens. I came on here to look at reviews and saw that most people had a hard time contacting the developer so I am not going to try. Just going to delete it, no use having it on my Chrome.

Anonymous user2019年2月25日

★★★★★5

Can not live without it!

powerm2018年12月23日

★★★★★5

Great program!!!

Jill Jenkins2018年12月11日

★★★★★5

Any problems we have had were always fixed within a few days and we have sent thousands of names to the temple with the help of the program. I have a new problem. When I click on the icon it will only show my husbands people with his name at the top. I have restarted, signed in and out, changed computers and nothing works. I cannot get my hope chest to show up, only my husbands.

Michael Peila2018年12月4日

★★★★★2

I used the free version for years and three days ago paid $20 for Hope Chest Plus. The upgrade hasn't kicked in and I am pretty disappointed. Glad I didn't pay for the $99 version. Also, When I click on the developer's site it says it doesn't exist!?! What gives?

Amber Hawkins2018年11月4日

★★★★★4

Have been using the free part of this for years,and its an awesome tool! However the new update (Nov 3, 2018) is wonky and isn't working properly. posting this hoping that it will be fixed.

S Mad2018年10月11日

★★★★★2

I'm concerned that I am unable to reach the developers. I've payed them a number of times and the result has been restricted usage. Can we get an updated link to the developers website? Is there another way to contact them? Update: I used this on Oct 22 & 23 but when I tried today Oct 24 2018 I was told I had to pay $20. It states its a one time purchase. Does anyone else have this issue? UPDATE:Oct 25th it works today. Thanks to anyone that may have helped with this. I will raise this to 5 stars if there was support from the developer

Ruth Walburger2018年8月3日

★★★★★1

can't get it to show up. Says it is added to Chrome, but can't get the icon