Sortd for Gmail
Workflow & Planning
FreemiumConfidence 64
All-in-one Sales, Service, Help Desk & Task Manager for Gmail teams. Visual boards right in Gmail to share, assign and track emails.
Users
40K
Rating
4.1
Reviews
477
7D Growth
0|0%
Stable signalUnknownMedium-risk permissions
DragApp: Gmail shared inbox
Turn Gmail into a collaboration tool for teams to manage shared inbox, Help Desk, CRM, Task Management and more from Gmail.
Users10KCurrent public install base
Rating4.0Store average score
Reviews673Public review volume
Manifest versionV3Extension platform version
7-day growth0Net users gained this week
7-day growth rate0%Relative weekly velocity
Preview
7 assetsDragApp: Gmail shared inbox Media preview
Trend
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User Growth Over Time
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7-day rating trend
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7-day rating change
Start
4.06
Latest
4.05
7-day rating change
-0.01
2026年7月10日2026年7月16日
Growth overview
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1-day growthNo data
----7-day growthFlat
00%30-day growthNo data
----Technical snapshot
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Version19.5.0
ManifestV3
Size9.69MiB
Languages35Deutsch / English / English (United Kingdom) +32
Published
Store updated
Last crawled
DeutschEnglishEnglish (United Kingdom)English (United States)FilipinoNederlandsTiếng ViệtTürkçedanskeestiespañolespañol (Latinoamérica)
Overview
Product summary
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Bring email collaboration, workflow automation and individual productivity into your Gmail inbox. Built for Google Workspace users.
✓ Manage shared inboxes or Google Groups like support@, sales@ or info@.
✓ Use shared boards in Kanban, list or preview views to create all types of workflows in Gmail.
✓ Know who is working on what with email assignment.
✓ Collaborate with team members within the context of a specific task with internal live chat and email comments.
✓ Create automation rules for your workflows.
Reviews
Recent review snapshot
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Store average score4.0Chrome Web Store aggregate rating, including ratings without synced review text
Synced text average4.1Average computed only from synced review bodies below
Reviews with text571Synced review bodies
Total ratings / reviews673Chrome Web Store public rating/review count
Store average score: 4.0. The bars below are calculated from synced review text only, so they may be empty for extensions that have public ratings but no synced comments yet.
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Drag helps streamline the process to respond to guest inquiries in a timely manner. I appreciate the ability to use templates for consistent responses from multiple team members. Drag makes it easier to coordinate and organize the response process to guest inquiries, when multiple people are working in the same inbox.
DragApp will definitely help better our customer support. We are a big organization that handles a lot of external email communication through our separate emails. We have had the problem though that this communication doesn’t have any overview, and it is hard to know what has been said with who. I believe Drag will help with this. The major factor for us when choosing Drag over the other competitors, has been the price. Drag is for us as a non-profit at least 3x cheaper then alternatives. And from what I have analyzed there are minor differences in functionality.
Drag is a great app for communication, making teamwork more efficient by organizing emails and tasks in a shared workspace. It simplifies collaboration, reduces email clutter, and improves workflow. Highly recommended for teams looking for better email management!
Support team have a good response rate and are helpful. Drag App is great for our business and allows us to handle multiple emails and threads together for answering general enquries and other shared inboxes. A great product!
Great and fast response. Thank you
This app has been nothing but a headache for our company. From day one, it's been riddled with glitches and bugs. We've experienced daily issues, which has disrupted our workflow and caused unnecessary frustration. For a tool that is supposed to improve efficiency, it's done the opposite. We're extremely disappointed and wouldn't recommend this app to anyone looking for a reliable solution.
I had high hopes for this company based on the effectiveness it advertises, but unfortunately, my experience was far from positive. The customer service has been very unhelpful in resolving any tech issues. The DRAGAPP itself was also a letdown. It didn't match the description online, and the quality/functions was subpar for the price. Overall, the lack of communication, poor product quality, and frustrating glitches have left me completely dissatisfied. I would not recommend this company/APP to anyone!
If I could give zero stars, I would. DragApp is incredibly glitchy, and these glitches severely disrupt our day-to-day business operations. Issues such as cards disappearing entirely, tags vanishing on their own, and automations failing are just the tip of the iceberg. We have lost so many clients and referrals due to these problems. Today for example, Dragapp is completely down for our business and no one in customer support cares. The most frustrating part, however, is their customer support. Despite using DragApp for quite some time, they have not resolved a single issue for us. It seems like they only have one person handling support, as we are always contacted by the same individual, who has repeatedly proven to be completely inefficient. I even raised these concerns with their so-called "Growth Manager" and explicitly stated that I no longer wanted to be contacted by this specific individual in customer service. Instead of addressing my concerns, he brushed them aside and tried to sell me upgrades. I WOULD NEVER RECOMMEND DRAGAPP TO ANYONE!
RUUUUUUNNNN THE OTHER WAY IF YOU ARE THINKING ABOUT GETTING THIS PRODUCT. BETWEEN THE MALFUNCTIONS, GLITCHES, AND HORRIBLE CUSTOMER SERVICE, IT HAS DONE NOTHING BUT CAUSE ME STRESS AND LOSS OF INCOME FOR MY BUSINESS.
Drag supports our capacity to work as a team to manage and provide services to our clients. We easily communicate among our small team about the work we are doing for our clients and what stage we are at. Drag is professional and user-friendly!