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Hiver in Gmail: AI-powered customer service platform icon

Hiver in Gmail: AI-powered customer service platform

Hiver in Gmail unifies communication channels, apps, and data into one intuitive platform for effortless customer support.

Users70KCurrent public install base
Rating4.6Store average score
Reviews307Public review volume
Manifest versionV3Extension platform version
7-day growth0Net users gained this week
7-day growth rate0%Relative weekly velocity
Preview

Hiver in Gmail: AI-powered customer service platform Media preview

7 assets
Trend

User growth trend

Review user movement across collected snapshots.

User Growth Over Time

70K70K70K70K70K2026年7月13日2026年7月16日2026年7月19日Latest: 70K
Rating trend

7-day rating trend

View collected rating snapshots from the latest 7-day window to assess rating stability.

7-day rating change

Start
4.61
Latest
4.62
7-day rating change
+0.01
4.614.614.624.624.622026年7月13日2026年7月16日2026年7月19日Latest: 4.62
2026年7月13日2026年7月19日
Growth overview

Daily, weekly, and monthly growth

Compare 1-day, 7-day, and 30-day net growth and growth rate.

1-day growthNo data
----
7-day growthFlat
00%
30-day growthGrowing
+20K+40%
Technical snapshot

Version, languages, and crawl freshness

Review publication date, version, supported languages, and crawl timestamps.

Version7.5.0
ManifestV3
Size13.68MiB
Languages1English
Published
Store updated
Last crawled
English
Overview

Product summary

Review the store description, core capabilities, and common use cases.

Hiver enables real-time collaboration across every customer communication channel, powered by AI and automation to resolve issues and help teams work faster. Over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Upwork, and Epic Games rely on Hiver to deliver exceptional support that wins and retains customers for life.

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Hiver brings powerful features to your inbox:

✅ Omnichannel Shared Inboxes: Simplify how you manage shared inboxes like support@ and info@. Create ownership for every email, chat, call, or WhatsApp message. Collaborate faster internally and keep teams productive with Hiver.

✅ Live chat with AI: Set up and engage with your website visitors on live chat. Deliver instant resolutions with AI and chatbots.

✅ Customer portal and knowledge base: Empower customers and employees to find answers on their own, submit issues, and track their resolutions.

Reviews

Recent review snapshot

Inspect the latest comments and rating distribution.

Store average score4.6Chrome Web Store aggregate rating, including ratings without synced review text
Synced text average4.7Average computed only from synced review bodies below
Reviews with text270Synced review bodies
Total ratings / reviews307Chrome Web Store public rating/review count

Store average score: 4.6. The bars below are calculated from synced review text only, so they may be empty for extensions that have public ratings but no synced comments yet.

5
225
4
33
3
4
2
1
1
7
Hady Tariq2026年2月26日
5

Hi I visited your website and I would like to talk to you about ranking. I noticed that your website is not ranking and has some issues. Our powerful SEO backlinks service offers the best solution to increase your website ranking and bring more traffic. We are already working with many companies and clients. Now I am waiting for your response. Official Email: [email protected]

Version 7.4.45Language en
0 helpful · 2 not helpful
Christopher Sainsbury2025年6月25日
3

Gmail Extension works great. Hiver HQ Site lacks some features ( especially in terms of customization ) and often returns a Server issue "Please try later " when doing email searches

Version 7.3.26Language en
Suelen Moreira2025年5月2日
5

Uma ferramenta muito útil que tem optimizado a gestão das minhas tarefas diárias, trazendo mais valor ao meu trabalho.

Version 7.3.12Language pt
Michelle Caceres2025年4月29日
5

Como equipo hemos tenido una excelente experiencia con la plataforma, nos ha ayudado un montón con nuestros flujos. Destaco también su soporte y que están trabajando en tener mejoras constantes.

Version 7.3.11Language es
Louie Andrew Liew2025年4月25日
4

Very helpful for managing workflow. User friendly interface. As an extension, Sometimes needs to be refreshed and doesn't load properly when you are using a lot of Chrome apps. Also I wish dashboards could provide more options.

Version 7.3.6Language en
Marlene White2025年4月14日
5

Loving the Hiver App! I can easily make notes and assign emails to other staff members as needed. I like using the links as back-ups in my notes, so that all staff members can easily refer to the email as needed. Thank you!

Version 7.3.2Language en
Gavin Blandford2025年4月11日
5

Excellent and helpful

Version 7.3.0Language en
Decelyn SgArtClass2025年4月11日
5

Very useful for the business.. Excellent

Version 7.3.0Language en
Darren Mabagos2025年4月11日
5

Awesome!

Version 7.3.0Language en
Maddie Leehy2025年4月10日
5

Incredibly helpful. Highly reccomend.

Version 7.3.0Language en