Zendesk Dark Mode Theme

Cory Katz2022年6月10日

★★★★★1

suddenly stopped working today without warning. I had to mess around for a few minutes until i gave up and came here thinking i needed an update. now seeing the comments, i guess that's how it goes. would have been nice to have been given a heads up the pricing model was changing. but honestly, this is a feature zendesk should include natively, and it was lazy of them to outsource this in the first place. trash company pushing basic feature requests off to 3rd parties for so long, im not shocked the 3rd party in this instance also became trash. trying my best to get my company off zendesk for a while, and these lack of basic features are the top reason.

David Johnson2022年6月10日

★★★★★1

This was a great and simple app. However no communication given to any users other than everyone being expired and being required to pay a monthly fee to use a product to manipulate css. While the fee itself is kind of ridiculous (too high) for something this simple. The developer response to people complaining has given me exactly no reason to ever use this or any other product they make again

Ken Bowers2022年6月10日

★★★★★1

Used to be five starts. I had an entire team of people using this plugin, and it worked great. Now they're wanting a subscription for what is essentially a CSS script? Heck no. My team will be uninstalling immediately.

Patrick Horan2022年6月10日

★★★★★1

Used this extension for years then all of a sudden you want $2.00 a month to use a theme? Well guess what? You just lost me. I'm not paying a monthly subscription for a theme that has been free for years. Uninstalled immediately.

Evans2022年6月10日

★★★★★1

Free app made paid w\o prior notice, poor communication from developer. No way this will be paid for.

Joshua Little2022年6月10日

★★★★★1

Was literally free on Monday.

Will2022年6月10日

★★★★★4

Like many people, I've been drawn here by the sudden, unexpected requirement of a subscription. I have gotten a lot from this extension though, so giving it just one star would be a disservice. I can understand the cost associated with maintaining something like this and I can understand the need to change to a priced model from a free one (especially in the current cost-of-living crisis) No technology is free to make and maintain and it's totally reasonable to ask people to pay for what they use. What sucks here, and what has fundamentally caused all the negative sentiment, is HOW this was done. If you had communicated to us in advance that this change was coming, given us a few weeks to reflect on what this extension offers us and has already given us, you may have gotten a much more positive response. Instead, the change was forced upon people unexpectedly with no explanation. You demonstrated a lack of respect for your users. It's disappointing but unsurprising that they've shown a lack of respect for you in return. Value your customers and don't take them for granted. They'll value you, and won't take you for granted, in return!

Matt James2022年6月10日

★★★★★1

Trashy company that advertises their dark mode as free suddenly decides to charge a monthly fee with no notice or any communication. I would have paid a small one time fee, but since they just threw this at their users with no prior info...nah, I'd rather my eyes burn out than support greedy developers. Here is a link to a screencap of their website saying "Dark mode is ad free and charge free" which will change now that I have brought it to your attention: https://imgur.com/tXZPlTY

Scott Hutton2022年6月10日

★★★★★5

Best of this class and easiest to use. No need to waste time with millions of options and settings.

Jane Summerglow2022年6月10日

★★★★★5

I don't know why people complaining about $2. You can just find an alternative if you don't want to pay.