Zendesk Helper
Workflow & Planning
FreemiumConfidence 72Platform PayPal
Automatically refreshes the ZenDesk Ticket Counts for the different views
Users
10K
Rating
4.3
Reviews
24
7D Growth
0|0%
Stable signalFree or hybridMedium-risk permissions
NotifyMe for Zendesk
Real time Zendesk Ticket Notifications
Users2KCurrent public install base
Rating4.4Store average score
Reviews42Public review volume
Manifest versionV3Extension platform version
7-day growth0Net users gained this week
7-day growth rate0%Relative weekly velocity
Preview
7 assetsNotifyMe for Zendesk Media preview
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User Growth Over Time
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7-day rating change
Start
4.38
Latest
4.38
7-day rating change
0.00
2026年7月13日2026年7月18日
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1-day growthNo data
----7-day growthFlat
00%30-day growthNo data
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Version3.7.9
ManifestV3
Size1.34MiB
Languages1English (United States)
Published
Store updated
Last crawled
English (United States)
Overview
Product summary
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Sound notifications on Zendesk tickets from views of your choice
This extension will notify you of new tickets you receive on the view of your choice, in real-time, with a sound alert. Clicking on the ticket in the extension opens the Zendesk ticket in the already open Zendesk tab or a new chrome tab. You can get alerts on new tickets and when a ticket has a new comment.
30-day free trial and then 5$/mo
Reviews
Recent review snapshot
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Store average score4.4Chrome Web Store aggregate rating, including ratings without synced review text
Synced text average4.3Average computed only from synced review bodies below
Reviews with text40Synced review bodies
Total ratings / reviews42Chrome Web Store public rating/review count
Store average score: 4.4. The bars below are calculated from synced review text only, so they may be empty for extensions that have public ratings but no synced comments yet.
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It greatly enhances my ability to respond to tickets, plus monitoring of all live tickets – the functionality that is bundled with the Zendesk mobile app is lacking in the web ui. The addition of the Notify-Me extension solves this problem for me.
This tool is fantastic; we recommend it to every support team looking to boost their productivity!
Brilliant extension, works like a charm. If you are someone using Zendesk, this is go to extension.
Its saves me a lot of time!
The best and only solution for Zendesk notifications. This will help you open and assign tickets in seconds
The extension is great! And the team was super responsive to fix a small bug I found. For any support agent who wish to get notified by sound on new tickets, I highly recommend it!
I will start by saying that it is unbelievable to me that Zendesk has no native alerts feature, even just a popup to notify you when a ticket has hit the triage queue. By default, your workflow basically must include tabbing to Zendesk and clicking the refresh button every few minutes (losing track of what you are doing in the process!). Luckily there are enterprising individuals in this world who are not simply content to suffer under the yoke of workflow interruptions, and they made this extension. It is simple in concept, but absolutely feature complete, highly configurable, and very responsive (alerting to new tickets within 5 seconds or so of them arriving). You can easily configure it to watch only specific queues, alert you on new comments, status changes, or just new tickets in those queues, push a notification through to your OS or use sound alerts only, change the alerting sound (covering everything from professional pings to the hilarious donal message "There is a new message for my master!"). The app refreshes its login whenever you open Zendesk so there was never a case where I was silently logged out and not receiving notifications or anything (sometimes an issue with alternatives). I would say this is a mandatory cost for any discerning Zendesk user!!
I have thoroughly enjoyed this extension and I appreciate all the effort and work you've put into it. Thank you.
I’ve been using this Chrome extension for a few weeks now, and it’s been a total game-changer for me. As someone who’s constantly juggling multiple tasks, keeping up with Zendesk tickets used to be a challenge. But this extension has made it so much easier. The real-time notifications are a lifesaver. I no longer have to keep checking Zendesk every few minutes to see if there’s a new ticket—I get notified instantly, no matter what I’m working on. It’s helped me respond to tickets faster and stay more organized throughout the day. Setting it up was a breeze, and I appreciate how seamlessly it fits into my workflow. Honestly, I don’t know how I managed without it before. If you’re working in customer support and want to stay on top of things, this extension is a must-have!
This is a pretty neat extension; it is a great addition to Zendesk and helps me streamline my workflow. Simple, but very effective!