Stable signalNo paid features detectedHigh-risk permissions

3CX Click2Call

The 3CX browser extension provides click2call from any website or CRM system for 3CX PBX users.

Users200KCurrent public install base

Rating2.1Store average score

Reviews154Public review volume

Manifest versionV3Extension platform version

7-day growth0Net users gained this week

7-day growth rate0%Relative weekly velocity

Preview

3CX Click2Call Media preview

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7-day rating trend

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7-day rating change

Start

2.12

Latest

2.12

7-day rating change

0.00

2026年7月15日2026年7月21日

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Technical snapshot

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Version5.0.0.171

ManifestV3

Size251KiB

Languages7Deutsch / English / español +4

Published--

Store updated--

Last crawled--

Overview

Product summary

Review the store description, core capabilities, and common use cases.

The 3CX browser extension provides click2call from any website or CRM system for 3CX PBX users.

With the 3CX extension, Click2Call functionality enables telephone numbers on any webpage or CRM system to be ‘hyperlinked’ allowing a simple click to initiate the call instead of copying and pasting. When setting up the extension, the extension options include the choice for the number to be passed to the 3CX Web Client or 3CX Softphone for Windows. Additionally, included within the settings is an ‘Exclusion list’ where you can set specific URLs in which you do not want the numbers to be ‘hyperlinked’.

Important: This extension is only for use with 3CX V20, and is not a standalone extension.

Reviews

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Store average score2.1Chrome Web Store aggregate rating, including ratings without synced review text

Synced text average2.0Average computed only from synced review bodies below

Reviews with text134Synced review bodies

Total ratings / reviews154Chrome Web Store public rating/review count

Store average score: 2.1. The bars below are calculated from synced review text only, so they may be empty for extensions that have public ratings but no synced comments yet.

5★

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1★

Mateus Pereira2021年12月9日

Depois que atualizou, ficou péssimo!

Coaxial Coyote2021年12月9日

12/8/21 update made this extension worthless. I really don't know what they were thinking.

robert van de wiel2021年12月9日

as mentioned by others today, the popup window with phone control doesn't work since today, why?

Sébastien Maurice2021年12月9日

Une catastrophe, on se moque du monde pour rester poli. Y'a rien de professionnel depuis la dernière mise à jour.....

Alessandro Strikeweb2021年12月9日

What happened to the webclient? I am daily-driving linux, and was using the Chrome extension to receive calls And now I can't use 3cx at all!

Aurélien Fezzoli2021年12月9日

Bonjour, je partage les autres avis. Depuis la mise à jour du 8 décembre nous sommes en totale régression. Un clic sur un numéro ne m'ouvre plus de page Web avec le clavier téléphonique...Je suis obligé d'aller sur l'onglet de mon 3CX... Aberrant vous pouvez faire un retour arrière??

Julius Oschmann2021年12月9日

Durfte jetzt bei allen Nutzern die Desktop App installieren, sehr nervig der Fehle was ein Glück, dass die nicht wie ursprünglich geplant abgeschafft wurde

Коля Рудый2021年12月9日

Нету отдельной программой,только через браузер,верните!!!

Остап Петрович Сидоренко2021年12月9日

Нету отдельной программой 3сх web client. Теперь нужно все делать во вкладке в браузере.

Edwin Mietz2021年12月9日

Totally useless since the last update, they have removed the small popup window with phone controls in favor of the WINDOWS desktop app. Current app's only purpose is to annoyingly convert numbers to phone numbers which have to be opened with the 3CX Webclient. Please rethink your choices, we don't need an extra app gobbling up extra resources if everything works perfectly with the old Chrome extension.

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AI product read

Click-to-call browser extension that detects phone numbers on any webpage and converts them into clickable links that initiate calls through the 3CX PBX system

Eliminates the need to manually copy/paste phone numbers from websites or CRM systems when making calls through 3CX; enables one-click dialing directly from any webpage

User installs extension → configures settings (chooses 3CX app and optionally provides Web Client URL) → browses any website → extension content script scans for phone numbers (7-15 digits) and converts them to clickable links → clicking a link opens/activates the configured 3CX app with the phone number for dialing

Target users: 3CX PBX users (V20) / Business professionals using 3CX phone systems / Sales and support staff who make frequent calls from web-based CRMs

Extension code is minified/bundled (webpack) making detailed logic tracing difficult
Cannot fully verify phone number detection regex in content.js due to minification
The extension has only storage and tabs permissions — no network permissions to external payment/auth services, reinforcing the no-login/no-paid assessment at the extension level

Monetization

No paid features detected

The extension itself is completely free with no gated features, no payment UI, no billing API calls, no premium/subscription/upgrade references in the source code. All extension features (click-to-call, exception list, protocol selection) are available without any payment. However, the destination 3CX PBX platform is a commercial product with its own licensing tiers (Free, Pro, Enterprise). The extension does not enforce or reference any 3CX licensing.

Confidence: 85
Payment platform: --
Source: AI / High
Login required: Yes
Reason: The extension itself does not implement any login UI or authentication flow. However, its core purpose is to pass phone numbers to the 3CX Web Client or 3CX Softphone for Windows. The settings require the user to configure a 'webclienturl' (e.g., https://example.pbx:5001) pointing to their 3CX PBX system. To actually complete a call via the Web Client, the user must be logged into their 3CX instance. Without an authenticated 3CX session, the click-to-call workflow cannot complete.

Permission risk

High-risk permissions

This estimate uses declared permissions and host permissions to assess access scope and sensitivity.

扩展能力较强：storage、tabs
主机权限覆盖范围较宽

Publisher

3CX

Independent publisher

Email: [email protected]
Phone: --
Address: --

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