Hiver in Gmail unifies communication channels, apps, and data into one intuitive platform for effortless customer support.
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Hiver enables real-time collaboration across every customer communication channel, powered by AI and automation to resolve issues and help teams work faster. Over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Upwork, and Epic Games rely on Hiver to deliver exceptional support that wins and retains customers for life.
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Hiver brings powerful features to your inbox:
✅ Omnichannel Shared Inboxes: Simplify how you manage shared inboxes like support@ and info@. Create ownership for every email, chat, call, or WhatsApp message. Collaborate faster internally and keep teams productive with Hiver.
✅ Live chat with AI: Set up and engage with your website visitors on live chat. Deliver instant resolutions with AI and chatbots.
✅ Customer portal and knowledge base: Empower customers and employees to find answers on their own, submit issues, and track their resolutions.
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Store average score: 4.6. The bars below are calculated from synced review text only, so they may be empty for extensions that have public ratings but no synced comments yet.
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Hiver makes work easy and effecient. From organizing my mail box to chats, brilliant. Easy to navigate and scroll through. Higly recommended
I really like it, is so helpful for me and all my coworkers . I highly recommend
Fantastic software. Highly recommend for any team sharing an inbox. If you're looking to scale your business, this is a great bit of software to start with.
Hiver seamlessly integrates into our Gmail inbox and gives us so much more power, all in one place! Their support has also been great over the years - I'm glad we decided to partner with them and we plan to continue to grow together into the future - It has so much potential we have yet to unlock!
I have been using Hiver for three years now, and it's been wonderful. The customer support is excellent, with customers being handled in a polite and professional manner.
Hiver has been a fantastic tool for our team! The Gmail integration is seamless, and managing shared inboxes has never been easier. Assigning emails and setting reminders has helped us stay organized. I also love how responsive the support team is. It’s really boosted our productivity!
10/10
Hiver keeps our support organized right in Gmail. No learning curve, great features, and smooth teamwork. Love it!
Hiver has been very beneficial to our company by tracking emails and the completion of emails.
I love what Hiver has to offer. I like how it keeps things organized.