Hiver in Gmail unifies communication channels, apps, and data into one intuitive platform for effortless customer support.
Review user movement across collected snapshots.
View collected rating snapshots from the latest 7-day window to assess rating stability.
Compare 1-day, 7-day, and 30-day net growth and growth rate.
Review publication date, version, supported languages, and crawl timestamps.
Review the store description, core capabilities, and common use cases.
Hiver enables real-time collaboration across every customer communication channel, powered by AI and automation to resolve issues and help teams work faster. Over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Upwork, and Epic Games rely on Hiver to deliver exceptional support that wins and retains customers for life.
--------------------------------------------------------------------------------------------------------------------------------------------
Hiver brings powerful features to your inbox:
✅ Omnichannel Shared Inboxes: Simplify how you manage shared inboxes like support@ and info@. Create ownership for every email, chat, call, or WhatsApp message. Collaborate faster internally and keep teams productive with Hiver.
✅ Live chat with AI: Set up and engage with your website visitors on live chat. Deliver instant resolutions with AI and chatbots.
✅ Customer portal and knowledge base: Empower customers and employees to find answers on their own, submit issues, and track their resolutions.
Inspect the latest comments and rating distribution.
Store average score: 4.6. The bars below are calculated from synced review text only, so they may be empty for extensions that have public ratings but no synced comments yet.
Review related products from the Chrome Web Store detail page.
Save 1 hour daily: AI Assistants sort your emails, draft replies & shared inboxes let your team take over conversations for you.
All-in-one Sales, Service, Help Desk & Task Manager for Gmail teams. Visual boards right in Gmail to share, assign and track emails.
Turn Gmail into a collaboration tool for teams to manage shared inbox, Help Desk, CRM, Task Management and more from Gmail.
From a Gmail inbox to a full-featured CRM. Access 100% of CRM functionality from Gmail inbox.
Email and label sharing plus real-time team collaboration and chat without ever leaving Gmail™
Add notes to email threads in Gmail.
LOVED HIVER! Sad that our company is no longer going to use it since we are migrating to Microsoft , overall had the best experience sorting emails out, makes our job duties 10x easier.
Hola, con hiver la gestión de nuestro equipo de atención al cliente ha sido un total éxito. Hemos logrado crear flujos de comunicación y de trabajo con eficiencia en cada una de nuestras tareas diarias.
Hiver has truly improved our workflow—it’s the best extension available for anyone working in a team. It streamlines our email collaboration, making it effortless to manage shared communications and enhance overall productivity.
Hiver is a game changer for our company. I can't imagine being without it.
I'm very new to Hiver but I've heard many positive testimonies from users that have benefited from this program. I'm excited to explore Hiver and learn how to incorporate it into my daily functions.
Hiver has allowed our team to successfully manage a shared email account. The ability to tag colleagues in notes and to share draft responses makes the communication chains seamless. Having the option to move the emails to my personal inbox is also a huge plus.
Great product to manage your inbox and streamline process for various teams
Helps me staying organized, great tool.
I cannot remember working with Hiver. I'd rather say, I don't want to remember working without Hiver. Since using Hiver, our efficiency increased, our quality increased, and we have analytics to review. We continue to implement Hiver to other parts of our organization. As an added benefit, their support is amazing!
I recently started using Hiver for managing our team's emails, and I couldn't be happier with the results! Hiver takes a lot of work off our hands and makes it quick and simple to process our orders. The shared inbox feature allows us to collaborate seamlessly, ensuring that no email slips through the cracks. The ability to assign emails to specific team members has significantly improved our workflow and accountability. Additionally, Hiver's intuitive interface makes it easy for everyone on the team to get up to speed quickly. I appreciate the tagging and note features, which help us stay organized and maintain clarity on ongoing conversations. Overall, Hiver has transformed our email management, allowing us to focus more on our core tasks rather than getting bogged down in endless inboxes. I highly recommend it to any team looking to enhance their email efficiency