Hiver in Gmail unifies communication channels, apps, and data into one intuitive platform for effortless customer support.
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Hiver enables real-time collaboration across every customer communication channel, powered by AI and automation to resolve issues and help teams work faster. Over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Upwork, and Epic Games rely on Hiver to deliver exceptional support that wins and retains customers for life.
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Hiver brings powerful features to your inbox:
✅ Omnichannel Shared Inboxes: Simplify how you manage shared inboxes like support@ and info@. Create ownership for every email, chat, call, or WhatsApp message. Collaborate faster internally and keep teams productive with Hiver.
✅ Live chat with AI: Set up and engage with your website visitors on live chat. Deliver instant resolutions with AI and chatbots.
✅ Customer portal and knowledge base: Empower customers and employees to find answers on their own, submit issues, and track their resolutions.
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Store average score: 4.6. The bars below are calculated from synced review text only, so they may be empty for extensions that have public ratings but no synced comments yet.
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Save 1 hour daily: AI Assistants sort your emails, draft replies & shared inboxes let your team take over conversations for you.
All-in-one Sales, Service, Help Desk & Task Manager for Gmail teams. Visual boards right in Gmail to share, assign and track emails.
Turn Gmail into a collaboration tool for teams to manage shared inbox, Help Desk, CRM, Task Management and more from Gmail.
From a Gmail inbox to a full-featured CRM. Access 100% of CRM functionality from Gmail inbox.
Email and label sharing plus real-time team collaboration and chat without ever leaving Gmail™
Add notes to email threads in Gmail.
Hiver support is super responsive and very helpful!
love it
love itttttt
It has been a top-notch experience working on Hiver. Providing opportunity to work with the colleagues combinedly makes a perfect platform for the business.
Hiver is a good tool overall for managing our teams effort, however there are often some issues regarding it actually starting on my gmail inbox: sometimes it requires reloading the page once or twice in order to finally kick in. There is also some sense of slow responsivness when using the tools hiver provides, like a half a second delay when changing the ticket status, assigning it or closing it etc. I don't know how much of it is because of the physical limitations of gmail, but my hardware is not an issue here.
Todo genial con esta herramienta para poder derivar y repartir el trabajo
With Hiver is so easy to organize all my emails, make sure every email is taken care of in a timely matter. Our team has a better workflow now due to Hiver
With Hiver it is easy to organize emails between each of us in our group to help address our own emails
Using Hiver has made a great improvement to the communication between our team. It is easier to share, track and store our emails and we love how easy it is to use!
A great way of making sure emails are dealt with and sorted between the members of the team.