Hiver in Gmail unifies communication channels, apps, and data into one intuitive platform for effortless customer support.
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Hiver enables real-time collaboration across every customer communication channel, powered by AI and automation to resolve issues and help teams work faster. Over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Upwork, and Epic Games rely on Hiver to deliver exceptional support that wins and retains customers for life.
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Hiver brings powerful features to your inbox:
✅ Omnichannel Shared Inboxes: Simplify how you manage shared inboxes like support@ and info@. Create ownership for every email, chat, call, or WhatsApp message. Collaborate faster internally and keep teams productive with Hiver.
✅ Live chat with AI: Set up and engage with your website visitors on live chat. Deliver instant resolutions with AI and chatbots.
✅ Customer portal and knowledge base: Empower customers and employees to find answers on their own, submit issues, and track their resolutions.
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Store average score: 4.6. The bars below are calculated from synced review text only, so they may be empty for extensions that have public ratings but no synced comments yet.
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All-in-one Sales, Service, Help Desk & Task Manager for Gmail teams. Visual boards right in Gmail to share, assign and track emails.
Turn Gmail into a collaboration tool for teams to manage shared inbox, Help Desk, CRM, Task Management and more from Gmail.
From a Gmail inbox to a full-featured CRM. Access 100% of CRM functionality from Gmail inbox.
Email and label sharing plus real-time team collaboration and chat without ever leaving Gmail™
Add notes to email threads in Gmail.
Hiver is an exceptional tool that has significantly enhanced the way my team and I manage our shared mailboxes. By allowing multiple team members to work collaboratively, Hiver has streamlined our communication processes, ensuring that we respond to customer inquiries promptly and efficiently!
Hiver is so effective in keeping our emails organized with additional information all in the same place. It is extremely handy for the team and we love it!
Hiver is an excellent choice to manage shared inboxes. It's simple to use and adds much-needed functionality for business teams using Google mail. The company's support is also top-notch and can solve any issues quickly.
I use it on a daily basis. Great workflow tool.
The seamless experience Hiver provides has helped our team to improve and discover new and better ways to escalate and maintain a first-class service.
very good tool for the whole organization, 5 stars!
Love hiver and its convenience for the company i work for. Privacy is unmatched and its so easy to use.
Extremely user friendly. Our team uses it everyday managing high volume emails. Highly recommend.
Really useful for organizing work around the team. I think it has heleped a lot.
Very helpful to coordinate communication from our team with our membership.