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Hiver in Gmail: AI-powered customer service platform icon

Hiver in Gmail: AI-powered customer service platform

Hiver in Gmail unifies communication channels, apps, and data into one intuitive platform for effortless customer support.

Users70KCurrent public install base
Rating4.6Store average score
Reviews307Public review volume
Manifest versionV3Extension platform version
7-day growth0Net users gained this week
7-day growth rate0%Relative weekly velocity
Preview

Hiver in Gmail: AI-powered customer service platform Media preview

7 assets
Trend

User growth trend

Review user movement across collected snapshots.

User Growth Over Time

70K70K70K70K70K2026年7月13日2026年7月16日2026年7月19日Latest: 70K
Rating trend

7-day rating trend

View collected rating snapshots from the latest 7-day window to assess rating stability.

7-day rating change

Start
4.61
Latest
4.62
7-day rating change
+0.01
4.614.614.624.624.622026年7月13日2026年7月16日2026年7月19日Latest: 4.62
2026年7月13日2026年7月19日
Growth overview

Daily, weekly, and monthly growth

Compare 1-day, 7-day, and 30-day net growth and growth rate.

1-day growthNo data
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7-day growthFlat
00%
30-day growthGrowing
+20K+40%
Technical snapshot

Version, languages, and crawl freshness

Review publication date, version, supported languages, and crawl timestamps.

Version7.5.0
ManifestV3
Size13.68MiB
Languages1English
Published
Store updated
Last crawled
English
Overview

Product summary

Review the store description, core capabilities, and common use cases.

Hiver enables real-time collaboration across every customer communication channel, powered by AI and automation to resolve issues and help teams work faster. Over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Upwork, and Epic Games rely on Hiver to deliver exceptional support that wins and retains customers for life.

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Hiver brings powerful features to your inbox:

✅ Omnichannel Shared Inboxes: Simplify how you manage shared inboxes like support@ and info@. Create ownership for every email, chat, call, or WhatsApp message. Collaborate faster internally and keep teams productive with Hiver.

✅ Live chat with AI: Set up and engage with your website visitors on live chat. Deliver instant resolutions with AI and chatbots.

✅ Customer portal and knowledge base: Empower customers and employees to find answers on their own, submit issues, and track their resolutions.

Reviews

Recent review snapshot

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Store average score4.6Chrome Web Store aggregate rating, including ratings without synced review text
Synced text average4.7Average computed only from synced review bodies below
Reviews with text270Synced review bodies
Total ratings / reviews307Chrome Web Store public rating/review count

Store average score: 4.6. The bars below are calculated from synced review text only, so they may be empty for extensions that have public ratings but no synced comments yet.

5
225
4
33
3
4
2
1
1
7
Lamont Henderson2013年7月11日
5

Highly recommended! Setup was easy, users have seen increase in productivity, and support has been fantastic!

Language en
2 helpful · 0 not helpful
Robert Gamzeh2013年7月9日
5

Very good application. Highly recommend it to others.

Language en
2 helpful · 0 not helpful
Nico van der Wel2013年7月8日
4

Great app! I don't understand why Google it doesn't build in for default.

Language en
2 helpful · 0 not helpful
Jesse Krinsky2013年7月8日
5

After recently adopting a dog, my wife and I needed an easy way to share emails about pet insurance, vet bills, etc. Grexit is the perfect way to to do that. Download this brilliant app now!

Language en
2 helpful · 0 not helpful
Ross Williams2013年7月8日
5

Works exactly as described. Really have enjoyed being able to label conversations in my account and have them appear immediately in my colleagues' accounts. We've used it for order management and hiring so far.

Language en
2 helpful · 0 not helpful
Anonymous user2013年6月25日
5

Very useful! I run a small computer/web design business and this works great to keep shared e-mails regarding my web design projects current with multiple users working on an account. Keep up the great work!

Language en
1 helpful · 0 not helpful
Flora Vassar2013年6月22日
5

I'm in the middle of a friendly transition from a job, and Grexit has helped to make that transition very easy. I don't know how else I could have made my job-related email archive available to the new employees who are taking over for me, without forwarding 400 emails. Thanks, Grexit, for saving me from that! In addition, support from the Grexit team has been nearly instantaneous and very helpful. Obviously we've only just started using the service, but so far we've had a great deal of success.

Language en
3 helpful · 0 not helpful
Richard Ross2013年6月12日
5

The product works exactly as advertised without any hassles or glitches. Support is also fast and accessible. A great product and I would recommend it for anyone who needs to share labels. Richard

Language en
2 helpful · 0 not helpful
Tim Graves2013年6月11日
5

Grexit has worked smoothly and easily for sharing project emails between users. [Almost] gone are the days of CCing multiple people, or forgetting, or any sort of thought about it, because all necessary emails are filed and tagged and shared just by applying a label. When an email is shared, it's also backed up to a second shared label inbox. Great app for Google Apps! I wish all the apps worked this well and beautifully, with great support.

Language en
3 helpful · 0 not helpful
Marco Tarantola2013年6月11日
5

Applicazione utile per il lavoro in team. Ottime funzionalità, veloce configurazione. Si risparmia inutili inoltri condividendo le cartelle.

Language it
2 helpful · 1 not helpful