Hiver in Gmail unifies communication channels, apps, and data into one intuitive platform for effortless customer support.
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Hiver enables real-time collaboration across every customer communication channel, powered by AI and automation to resolve issues and help teams work faster. Over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Upwork, and Epic Games rely on Hiver to deliver exceptional support that wins and retains customers for life.
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Hiver brings powerful features to your inbox:
✅ Omnichannel Shared Inboxes: Simplify how you manage shared inboxes like support@ and info@. Create ownership for every email, chat, call, or WhatsApp message. Collaborate faster internally and keep teams productive with Hiver.
✅ Live chat with AI: Set up and engage with your website visitors on live chat. Deliver instant resolutions with AI and chatbots.
✅ Customer portal and knowledge base: Empower customers and employees to find answers on their own, submit issues, and track their resolutions.
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Store average score: 4.6. The bars below are calculated from synced review text only, so they may be empty for extensions that have public ratings but no synced comments yet.
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Email and label sharing plus real-time team collaboration and chat without ever leaving Gmail™
Add notes to email threads in Gmail.
I have used Grexit for the last for months for our business. We have 7 people sharing a collection of labels. When it is working it is fine. However, it freqeuntly stops replicating the emails between the folders. This has been caused by various issues with Grexit servers, software glitches etc. I can't understand why none of the other people reviewing this extension have mentioned this.... 'enterprise' level it is not
Brilliant extension / app for sharing emails (and notes) with your team. This is a real time saver and will improve your workflow to a huge degree. Get it.
Very reliable, no hassle, simple solution, and very useful. I highly recommend it.
Amazing app. Allows all of our office workers to work more efficiently. cc emails and bcc emails are a thing of the past!. We can all see each others allocated tasks. Brilliant especially when a co-worker is not around, and we can instantly see what she or he has been doing on a task
Work perfectly. Excellent for what I need : Share emails with co-workers.
Superb extension for Google Chrome. We use it to put all of our invoices in a shared folder for our book keeper to save. Saves me several hours of admin a month. Highly recommended.
I use it to share folders between my personal and business gmail addresses. Very simple to use, and makes my life easier.
Perfect! Very Usseful!!
Once you've worked out how to get the best out of it its an amazing app!!
Very nice App! Clever idea.