Hiver in Gmail unifies communication channels, apps, and data into one intuitive platform for effortless customer support.
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Hiver enables real-time collaboration across every customer communication channel, powered by AI and automation to resolve issues and help teams work faster. Over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Upwork, and Epic Games rely on Hiver to deliver exceptional support that wins and retains customers for life.
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Hiver brings powerful features to your inbox:
✅ Omnichannel Shared Inboxes: Simplify how you manage shared inboxes like support@ and info@. Create ownership for every email, chat, call, or WhatsApp message. Collaborate faster internally and keep teams productive with Hiver.
✅ Live chat with AI: Set up and engage with your website visitors on live chat. Deliver instant resolutions with AI and chatbots.
✅ Customer portal and knowledge base: Empower customers and employees to find answers on their own, submit issues, and track their resolutions.
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Store average score: 4.6. The bars below are calculated from synced review text only, so they may be empty for extensions that have public ratings but no synced comments yet.
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Save 1 hour daily: AI Assistants sort your emails, draft replies & shared inboxes let your team take over conversations for you.
All-in-one Sales, Service, Help Desk & Task Manager for Gmail teams. Visual boards right in Gmail to share, assign and track emails.
Turn Gmail into a collaboration tool for teams to manage shared inbox, Help Desk, CRM, Task Management and more from Gmail.
From a Gmail inbox to a full-featured CRM. Access 100% of CRM functionality from Gmail inbox.
Email and label sharing plus real-time team collaboration and chat without ever leaving Gmail™
Add notes to email threads in Gmail.
After a little confusion getting set up everything has been working well. Customer support was really responsive in telling us how to get the issue resolved.
Very Easy to use :)
Very simple app that allows emails to be shared between users without the need to forward them. It fulfils an important feature of Google Apps that is otherwise missing.
so nice and powerful tool
This extension simply works. Share a folder with a friend or other user and it keeps it in sync. If you choose the sync works both ways.
Very very helpful! And it works great!
The App does exactly what it says it can do. For a small business sharing multiple email accounts, this is a great way to share large folders.
Great app! Does exactly what I need, works hassle free.
Overall works well for basic team project management and easily assigning tasks to various team members. Definitely saves time and email overload by not requiring us to continually email one another to manage email tasks. It is a little buggy, mostly for minor annoyances - like not allowing us to write a Grexit note because we are not signed in when we actually are signed in. A simply refresh of Google Mail takes care of this, but it's a bit annoying - especially for an app that's supposed to enhance productivity. In all, a good app to help our team address a high volume of task-related emails.
Great tool for email sharing either for personal or work use. I love the support, they are really helpful.