Hiver in Gmail unifies communication channels, apps, and data into one intuitive platform for effortless customer support.
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Hiver enables real-time collaboration across every customer communication channel, powered by AI and automation to resolve issues and help teams work faster. Over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Upwork, and Epic Games rely on Hiver to deliver exceptional support that wins and retains customers for life.
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Hiver brings powerful features to your inbox:
✅ Omnichannel Shared Inboxes: Simplify how you manage shared inboxes like support@ and info@. Create ownership for every email, chat, call, or WhatsApp message. Collaborate faster internally and keep teams productive with Hiver.
✅ Live chat with AI: Set up and engage with your website visitors on live chat. Deliver instant resolutions with AI and chatbots.
✅ Customer portal and knowledge base: Empower customers and employees to find answers on their own, submit issues, and track their resolutions.
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Store average score: 4.6. The bars below are calculated from synced review text only, so they may be empty for extensions that have public ratings but no synced comments yet.
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Great product! Elegant and simple to use.
It is an excellent way for our team to receive general email request
Hiver has helped our company streamline data quick! It is easily accessible and helped us take our processes to the next level!
Great with organizing and keeping up with things to do each day.
I love HIVER. It allows me to manage my full teams inboxes in real time without having to log in and out of different accounts. It It helps our team tremendously with response time to clients, uniformity with templates and communication with notes. 10 out of 10 would recommend!
Hiver is great for being able to share emails with multiple teams throughout the business. It is also good for being able to see and assign emails to team members.
Hiver is a great tool to optimize the task assignment. In a team having an easy way to distribute, re-assign, and provide feedback among the members is key for integration and performance.
Hiver was an extremely simple, affordable solution for our small business. We had it up and running in one day, and it just works.
Hiver is very Most Important tools. It is really easy to get up and running and the GMAIL integration is key. The templates have saved our TEAM so much time - NUMBER **1-(888) 303-0967** more copying and pasting the same info into a thousand different emails!
Hiver is very Most Important tools. It is really easy to get up and running and the GMAIL integration is key. The templates have saved our TEAM so much time - NUMBER **1-(831) 249-1313** more copying and pasting the same info into a thousand different emails!