Hiver in Gmail unifies communication channels, apps, and data into one intuitive platform for effortless customer support.
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Hiver enables real-time collaboration across every customer communication channel, powered by AI and automation to resolve issues and help teams work faster. Over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Upwork, and Epic Games rely on Hiver to deliver exceptional support that wins and retains customers for life.
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Hiver brings powerful features to your inbox:
✅ Omnichannel Shared Inboxes: Simplify how you manage shared inboxes like support@ and info@. Create ownership for every email, chat, call, or WhatsApp message. Collaborate faster internally and keep teams productive with Hiver.
✅ Live chat with AI: Set up and engage with your website visitors on live chat. Deliver instant resolutions with AI and chatbots.
✅ Customer portal and knowledge base: Empower customers and employees to find answers on their own, submit issues, and track their resolutions.
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Store average score: 4.6. The bars below are calculated from synced review text only, so they may be empty for extensions that have public ratings but no synced comments yet.
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Save 1 hour daily: AI Assistants sort your emails, draft replies & shared inboxes let your team take over conversations for you.
All-in-one Sales, Service, Help Desk & Task Manager for Gmail teams. Visual boards right in Gmail to share, assign and track emails.
Turn Gmail into a collaboration tool for teams to manage shared inbox, Help Desk, CRM, Task Management and more from Gmail.
From a Gmail inbox to a full-featured CRM. Access 100% of CRM functionality from Gmail inbox.
Email and label sharing plus real-time team collaboration and chat without ever leaving Gmail™
Add notes to email threads in Gmail.
have just completed the trial and would recommend it very much as a replacement to a shared google group. Will continue using it.
This is a great tool to make your teams more collaborative via email. It was able to boost our productivity by easily delegating tasks that come in as emails. Customer service is excellent and responsive. Highly recommend!
This is a truly essential plugin if you collaborate with a team. The customer service is also top class which is why I am taking the extra step to write this review. All responses have been rapid and helpful. Thanks for a cleanly coded and very effective extension! Works a treat.
Great plugin for sharing emails. Just what I needed
We love it and it has made our business run more efficiently. If you want a way for everyone to see items, this is the way to do it without BCC'ing everyone. Great job HIVER!
Fantastic. Such a great way to share a customer support email address. We know what is done and by whom. We can have private conversations without them ending up on the email trail too. Really well thought out app that boosts productivity. And, the founder is very responsive to suggestions which is really nice and makes a refreshing change
The support team is great! Great product too!
Hver is just great, I have used it for a few months already and thanks to the email tamplates I save time every day. Try it, you'll find out. Ludwig
A melhor forma de transformar o Gmail num verdadeiro CRM.
We use this at our company to share emails between support staff. It works brilliantly and has lot of features that make email a lot more useful. Must have for us!