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Hiver in Gmail: AI-powered customer service platform icon

Hiver in Gmail: AI-powered customer service platform

Hiver in Gmail unifies communication channels, apps, and data into one intuitive platform for effortless customer support.

Users60KCurrent public install base
Rating4.6Store average score
Reviews307Public review volume
Manifest versionV3Extension platform version
7-day growth-10KNet users gained this week
7-day growth rate-14.3%Relative weekly velocity
Preview

Hiver in Gmail: AI-powered customer service platform Media preview

7 assets
Trend

User growth trend

Review user movement across collected snapshots.

User Growth Over Time

59K62K65K68K71K2026年7月15日2026年7月17日2026年7月21日Latest: 60K
Rating trend

7-day rating trend

View collected rating snapshots from the latest 7-day window to assess rating stability.

7-day rating change

Start
4.61
Latest
4.62
7-day rating change
+0.01
4.614.614.624.624.622026年7月15日2026年7月17日2026年7月21日Latest: 4.62
2026年7月15日2026年7月21日
Growth overview

Daily, weekly, and monthly growth

Compare 1-day, 7-day, and 30-day net growth and growth rate.

1-day growthNo data
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7-day growthDeclining
-10K-14.3%
30-day growthNo data
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Technical snapshot

Version, languages, and crawl freshness

Review publication date, version, supported languages, and crawl timestamps.

Version7.5.0
ManifestV3
Size13.68MiB
Languages1English
Published
Store updated
Last crawled
English
Overview

Product summary

Review the store description, core capabilities, and common use cases.

Hiver enables real-time collaboration across every customer communication channel, powered by AI and automation to resolve issues and help teams work faster. Over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Upwork, and Epic Games rely on Hiver to deliver exceptional support that wins and retains customers for life.

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Hiver brings powerful features to your inbox:

✅ Omnichannel Shared Inboxes: Simplify how you manage shared inboxes like support@ and info@. Create ownership for every email, chat, call, or WhatsApp message. Collaborate faster internally and keep teams productive with Hiver.

✅ Live chat with AI: Set up and engage with your website visitors on live chat. Deliver instant resolutions with AI and chatbots.

✅ Customer portal and knowledge base: Empower customers and employees to find answers on their own, submit issues, and track their resolutions.

Reviews

Recent review snapshot

Inspect the latest comments and rating distribution.

Store average score4.6Chrome Web Store aggregate rating, including ratings without synced review text
Synced text average4.7Average computed only from synced review bodies below
Reviews with text270Synced review bodies
Total ratings / reviews307Chrome Web Store public rating/review count

Store average score: 4.6. The bars below are calculated from synced review text only, so they may be empty for extensions that have public ratings but no synced comments yet.

5
225
4
33
3
4
2
1
1
7
Joao Mossmann2016年6月27日
5

Simple product and good usability, great for managing tasks in the e-mail box (gmail).

Language en
1 helpful · 0 not helpful
Steph Barrett2016年6月14日
5

Great product and great support! I'm excited to see the new enhances on the way!

Language en
1 helpful · 1 not helpful
Fb Chat Roulette2016年5月1日
1

Notes often disappear and they are added to different thread.

Language en
3 helpful · 0 not helpful
Franz Mühlbacher2016年4月29日
5

Einfach, schnell, überschaubar & flexibel!

Language de
Michael Mori2016年4月21日
5

It does what it says on the can - supercharges my gmail!

Language en
1 helpful · 2 not helpful
Dima2016年4月8日
5

1st rate support! Straightforward to use.

Language en
2 helpful · 2 not helpful
Praveen2016年4月3日
5

Have very good new features added to usual gmail

Language en
2 helpful · 1 not helpful
Jerry Kreindler2016年2月10日
4

Very useful, well thought-out product. Shared labels and GMail template creation and management are particularly good. Support has been excellent so far.

Language en
2 helpful · 1 not helpful
Laurence Brown2016年1月26日
5

Great deign, has all the features you need to get the most out of Gmail. Easy to use design with no bs you don't need.

Language en
1 helpful · 0 not helpful
Jeff Eigenhuis2016年1月25日
5

Does exactly what they say it will...great product!

Language en
1 helpful · 0 not helpful