Hiver in Gmail unifies communication channels, apps, and data into one intuitive platform for effortless customer support.
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Hiver enables real-time collaboration across every customer communication channel, powered by AI and automation to resolve issues and help teams work faster. Over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Upwork, and Epic Games rely on Hiver to deliver exceptional support that wins and retains customers for life.
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Hiver brings powerful features to your inbox:
✅ Omnichannel Shared Inboxes: Simplify how you manage shared inboxes like support@ and info@. Create ownership for every email, chat, call, or WhatsApp message. Collaborate faster internally and keep teams productive with Hiver.
✅ Live chat with AI: Set up and engage with your website visitors on live chat. Deliver instant resolutions with AI and chatbots.
✅ Customer portal and knowledge base: Empower customers and employees to find answers on their own, submit issues, and track their resolutions.
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Store average score: 4.6. The bars below are calculated from synced review text only, so they may be empty for extensions that have public ratings but no synced comments yet.
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Save 1 hour daily: AI Assistants sort your emails, draft replies & shared inboxes let your team take over conversations for you.
All-in-one Sales, Service, Help Desk & Task Manager for Gmail teams. Visual boards right in Gmail to share, assign and track emails.
Turn Gmail into a collaboration tool for teams to manage shared inbox, Help Desk, CRM, Task Management and more from Gmail.
From a Gmail inbox to a full-featured CRM. Access 100% of CRM functionality from Gmail inbox.
Email and label sharing plus real-time team collaboration and chat without ever leaving Gmail™
Add notes to email threads in Gmail.
Essential and simple tool for delegation of tasks to EA within inbox.
Works great. Allows for users to share messages and add comments without having to forward or reply
Superb Application, I used emails share feature of this application which strengthened the communication on various tasks.
Exactly the capability I was looking for. Helped my team perform much more efficiently. The app has worked very smoothly for us.
Great app that should be part of the normal gmail! Great service as well!
I had the necessity of sharing a couple hundred emails with my attorney. This proved to be a useful tool to accomplish that task. The customer service department made sure that this was working for me, which I appreciated.
Great, was able to share with my Attorney a complete folder of 3 years of emails easily without having to forward each one. Thanks
Solved our collaboration issue. no more email forwarding!
Setting this up is simple and it does everything it says it will. No tricks or hard to navigate UI. We use it to handle support emails coming in. They go to our shared label and available to 3 of us. At least one of us is always available so support emails get answered immediately. The best part is we can all see the replies as well as internal notes on the email thread so anyone can follow up at any time, seamlessly.
1 is just straight