Hiver in Gmail unifies communication channels, apps, and data into one intuitive platform for effortless customer support.
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Hiver enables real-time collaboration across every customer communication channel, powered by AI and automation to resolve issues and help teams work faster. Over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Upwork, and Epic Games rely on Hiver to deliver exceptional support that wins and retains customers for life.
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Hiver brings powerful features to your inbox:
✅ Omnichannel Shared Inboxes: Simplify how you manage shared inboxes like support@ and info@. Create ownership for every email, chat, call, or WhatsApp message. Collaborate faster internally and keep teams productive with Hiver.
✅ Live chat with AI: Set up and engage with your website visitors on live chat. Deliver instant resolutions with AI and chatbots.
✅ Customer portal and knowledge base: Empower customers and employees to find answers on their own, submit issues, and track their resolutions.
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Store average score: 4.6. The bars below are calculated from synced review text only, so they may be empty for extensions that have public ratings but no synced comments yet.
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Save 1 hour daily: AI Assistants sort your emails, draft replies & shared inboxes let your team take over conversations for you.
All-in-one Sales, Service, Help Desk & Task Manager for Gmail teams. Visual boards right in Gmail to share, assign and track emails.
Turn Gmail into a collaboration tool for teams to manage shared inbox, Help Desk, CRM, Task Management and more from Gmail.
From a Gmail inbox to a full-featured CRM. Access 100% of CRM functionality from Gmail inbox.
Email and label sharing plus real-time team collaboration and chat without ever leaving Gmail™
Add notes to email threads in Gmail.
Super easy to set up and use. Works great!
Really great tool. Easy to setup and share. Recommend!
I love that my boss and I can share a folder so that I have access to part of her email. It makes accounting so much easier!
It works really well and it's very easy to use! Also, the customer service is amazing.
This is a really neat tool. Great way to share emails with teammates at work without the messy long thread created when you forward messages. This allows my assistant to do "email triage" on my account during the day without important messages getting missed.
Very helpful for sharing email receipts with bookkeeper.
Identified a gap in the market, a really good concept and most importantly does what it says on the tin!
No more annoying FWD emails, plus a convenient note panel. Just try GrexIt out and you will soon be addicted. This has spearheaded a huge increase in efficiency for our office. Only wish we had found it sooner!
Works great and out of the box. Made my life a little easier, even the free version is great and on point!
Very useful app to extend the capabilities of gmail.