Hiver in Gmail unifies communication channels, apps, and data into one intuitive platform for effortless customer support.
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Hiver enables real-time collaboration across every customer communication channel, powered by AI and automation to resolve issues and help teams work faster. Over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Upwork, and Epic Games rely on Hiver to deliver exceptional support that wins and retains customers for life.
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Hiver brings powerful features to your inbox:
✅ Omnichannel Shared Inboxes: Simplify how you manage shared inboxes like support@ and info@. Create ownership for every email, chat, call, or WhatsApp message. Collaborate faster internally and keep teams productive with Hiver.
✅ Live chat with AI: Set up and engage with your website visitors on live chat. Deliver instant resolutions with AI and chatbots.
✅ Customer portal and knowledge base: Empower customers and employees to find answers on their own, submit issues, and track their resolutions.
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Store average score: 4.6. The bars below are calculated from synced review text only, so they may be empty for extensions that have public ratings but no synced comments yet.
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Email and label sharing plus real-time team collaboration and chat without ever leaving Gmail™
Add notes to email threads in Gmail.
I have just started to use it in my office it is very useful and it does its job ver smoothly.If you have a team and many inquiries,it is very helpful orginize your mails.
Great support they really care and great extension! Really needed for every business :)
Simple to install and works great. I can now share a folder between 2 email addresses. The best part is that it shares an exact copy, with the correct from address and subject, so that you download "clean" copies of emails into 3'rd party software. I use it to share my business emails with a separate email address I have set up for contact management software. This allows me to only place select emails in my other email address, without having to forward ALL of my emails, only the ones I choose.
Great extension! Lets me share emails with friends and/or colleagues based on assigned labels, without having to re-send emails.
Perfect to share information within the team! We save a lot of time by sharing our inbox and our clients are happy since we reply faster this way!
Shared mail simply and free within 3 gmail accounts. Haven't used all the extra tools as yet, expect it will be easy enough over time with all 3 at admin level. Easy to get going but safer if you chose to archive in deletion options
Simple and does the job. Has a free option.
It does exactly what it says it does - no fuss! Now my bookkeeper can access all my invoices in one click!
I had a few teething issues with Grexit, but they were very responsive and now i'm very happy.
Works great. Sharing mail threads around a certain topic. Adding labels by using filters works too.