Hiver in Gmail unifies communication channels, apps, and data into one intuitive platform for effortless customer support.
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Hiver enables real-time collaboration across every customer communication channel, powered by AI and automation to resolve issues and help teams work faster. Over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Upwork, and Epic Games rely on Hiver to deliver exceptional support that wins and retains customers for life.
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Hiver brings powerful features to your inbox:
✅ Omnichannel Shared Inboxes: Simplify how you manage shared inboxes like support@ and info@. Create ownership for every email, chat, call, or WhatsApp message. Collaborate faster internally and keep teams productive with Hiver.
✅ Live chat with AI: Set up and engage with your website visitors on live chat. Deliver instant resolutions with AI and chatbots.
✅ Customer portal and knowledge base: Empower customers and employees to find answers on their own, submit issues, and track their resolutions.
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Store average score: 4.6. The bars below are calculated from synced review text only, so they may be empty for extensions that have public ratings but no synced comments yet.
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We needed a quick replacement when Squadmail folded. GrexIt were extremely helpful in a very stressful situation and the product is much better and easier to use. Thanks!
This extension works really well! While it isn't lovely to look at (very basic design), it gets the job done. Without it, I would have spent hours forwarding emails. The instructions were, at times, a bit unclear, but their customer service is amazing and they helped me do what I needed to.
Awesome way to share an inbox folder. we use it for all our support emails and anyone in the team can reply and we all see the history on emails. Great for a small team like ours, and infinitely easier than the likes of zendesk etc. Love it!
Works great. Solved our problem of sharing between multiple office gmail accounts. Thanks!
Working Great - Just what we we looking for
Grexit is really cool. We only use parts of it's functionality. The biggest thing for us is instead of forwarding an email to a coworker, I just slap the shared label on it and it shows up in their inbox. Then when the coworker replies, the reply goes directly to the recipient, not back to me. It solved a real pain point for us. Thanks Grexit!
Работает, но при условии, что у всех стоит Gmail. У меня Gmail, а у клиентов mail.ru или Яндекс-почта- в этом случае это приложение бесполезно.
Perfect for school projects. It keeps everyone up to date without having to forward every email.
There is a little learning curve to get your head around this neat. extension. Then I efficiently integrated it into some staff collaboration / task assignment procedures. The result is a significant productivity boost. Plus the guys behind this product are very supportive and responsive. My advice is to give it time to understand its full capabilities, revise your business systems around it and you'll never look back.
Practical productivity tool at its finest. I have a group of 4 executive members I found myself FWDing emails ever so often and GrexIt basically automatized this and saved me 5 min. every day. That's times 365 days a year.